Job Description

Medical Receptionist - Responsibilities

Front Desk Management

Greet and assist patients, visitors, and staff in a professional and courteous manner. Manage patient check-in and check-out processes efficiently.

Appointment Coordination

Schedule, confirm, reschedule, and cancel appointments as needed. Coordinate with medical staff to manage doctors' and specialists' calendars.

Patient Registration

Collect and update patient information, including demographics, medical history, and insurance details. Verify insurance eligibility and obtain necessary pre-authorizations.

Communication Handling

Answer incoming calls, respond to emails, and manage inquiries with professionalism. Relay accurate messages to medical staff and follow up with patients as required.

Billing and Payments

Process patient payments, generate invoices, and issue receipts. Assist patients with insurance claims and payment-related questions.

Medical Record Management

Maintain accurate and organized patient records, both digital and hard copy. Ensure confidentiality and compliance with data protection and privacy regulations.

Administrative Support

Prepare and manage forms, reports, and correspondence. Assist with ordering office supplies and maintaining inventory levels.

Facility Coordination

Ensure the waiting area is clean, organized, and welcoming. Report maintenance or safety concerns to the appropriate department.

Compliance and Policies

Adhere to clinic policies, procedures, and healthcare regulations. Participate in staff meetings, training sessions, and quality improvement initiatives.
Job Type: Full-time

Experience:

medical receptionist: 3 years (Preferred)
Language:

arabic and english (Preferred)
Location:

* Abu Dhabi (Preferred)