Job Description

Overview of the role:
We are looking for a highly skilled Master Technician to join the FAMCO Construction Equipment team based in DIP 2. This role is responsible for delivering high-quality service, maintenance, and repair activities on machinery and equipment, ensuring minimal downtime and maximum customer satisfaction.
The role involves both workshop and field-based duties, including inspections, diagnostics, repairs, and proactive customer support, while maintaining the highest standards of professionalism, safety, and technical excellence.
What you will do:

• Perform removal, installation, disassembly, and assembly of machine components including engines, transmissions, axles, and related systems
• Carry out advanced troubleshooting, diagnostics, and inspections to identify faults and determine effective repair solutions
• Conduct machine inspections and customer visits to support service quality and generate additional service revenue
• Ensure zero customer complaints related to behavior, attitude, or professionalism
• Manage time and resources effectively to meet deadlines and complete assigned work on time
• Maintain accurate and timely documentation including job cards, service reports, and time sheets in line with ISO standards
• Support and guide junior technicians through knowledge sharing and teamwork
• Adapt to changing work requirements, technology, and operational demands while maintaining performance
• Uphold high standards of safety, housekeeping, and care of company assets and vehicles
• Continuously update technical knowledge and skills on new products, systems, and procedures

Skills Required