We are looking for an individual with sharp design thinking, Product development, Program management skills and orientation toward data driven decision making for optimizing and innovating the Last Mile product for Landmark E-commerce function. The role will involve close collaboration with all Landmark brands / concepts, warehouse, line haul, last mile, and other teams to ensure best in class product development and enhancements in-line with delivering value to manpower staff, drivers, and the end customers.

Responsibilities:

\xc2\xb7 End to end ownership of discovering, defining, launching, and improving world-class delivery & returns experiences across the value chain

\xc2\xb7 Understand the end-to-end user journey and be able to define requirements, coordinate with tech teams, carry out end to end UAT and manage roll-out of solutions across different geographies

\xc2\xb7 Own the problem statement of how to increase productivity and speed in the ecommerce last mile value chain

\xc2\xb7 Collaborate with multiple teams in product, engineering, operations, and business teams across the organization to develop new / improved solutions.

• Spend a significant amount of time initially in the problem space, in the operations as well as technical domain, teasing out and creating a common understanding of current process and technical constraints inhibiting us to achieve our business objectives in this domain. This will be followed by a technical solution proposal and implementation of desired feature and capability sets and roll out.

Requirements

\xc2\xb7 An experienced, data driven and highly collaborative Project leader with a strong customer focus

\xc2\xb7 Have a track record of end-to-end ownership and experience shipping products at scale

\xc2\xb7 Experience in defining and delivering on a product vision and strategy, and the patience to work with competing priorities to deliver value to customers. You can maximize the medium-to-long term impact of the work you do with your partner teams.

\xc2\xb7 Excellent verbal and written communication skills and ability to work across multiple teams, align goals and deliverables and drive overall success independently of organizational boundaries.

\xc2\xb7 Some experience with fulfillment, logistics, last mile, delivery and returns products and a solid understanding of their possibilities and limitations.

\xc2\xb7 Ability to break down complex problems by applying logical and easy to understand frameworks.

\xc2\xb7 Experience of working with multiple engineering teams, steering product direction from discovery to delivery.

\xc2\xb7 Experience in an e-commerce and logistics domain is a plus.

\xc2\xb7 MBA in SC/ logistics/ Operations / General with high analytical aptitude

\xc2\xb7 8-10+ years of overall E-commerce/ Omni-Channel operations experience with specific experience in Last Mile operations, with a background in retail with atleast 4-5 years of Product experience

\xc2\xb7 Extremely agile mindset with a track record of making strategic changes, thinking out of the box to come up with effective solutions

\xc2\xb7 Passionate believer in adopting new technologies and using them optimally

\xc2\xb7 Demonstrated track record of working with cross-functional teams and getting things done

Qualifications

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Landmark Group