:

• Develop, Implement, communicate a clear quality deviation handling process, for damage control,
• including guidelines, working methods, checklists SOP, IT system support.

• Develop, implement, communicate, and follow up the KPI measurements for product compliance
• and cost of poor quality in warehouse.

• Lead WH merchandising team to reduce poor quality stock in warehouse through trouble code
• identification, investigation, reporting, decision making and follow up of correction actions.

• Ensure timely goods decision making, clearance and follow up on regular basis for stock non-
• sellable / non-repairable including approval and write off.

• Ensure proper stock separation and marking for blocked goods under different trouble codes, to secure that no defect products are sent to stores or to customer

• Improve and implement the standard solution for repair workshop, including space, equipment
• and staff needed for sound and effective working conditions.

• Plan, keep track and budget for product and component procurement in and out flow for repair
• shop.

• Follow up on PQR stocks with concerned department to ensure timely closure of claims and
• replacements.

• Set goals, measure and follow up the daily operations for QC team performance

Responsibilities: Basic Qualification / Education / Vocational Training Engineering or Post Graduate in Quality Control or Business Administration Advanced Qualification / Certification / Specialist Training Must have expertise in Furniture manufacturing and Quality control process. Must have expertise in set up of Quality Control consumer products. Must have expertise in warehouse management and logistic flows. Must have expertise stock correction and claim management. Minimum Experience Minimum 10 years of experience of QC / manufacturing of furniture and home dxc3xa9cor goods, with minimum of 5 years leadership in WH environment.
Specific / Relevant Experience Must have experience from other global Retailer in home furnishing products.
Skills and Capabilities

• Knowledge and Industry expertise in both Household products & Furniture
• Ability to analyze facts and take decisions
• Ability to build strong teams to drive performance towards set goals.
• Effective communicator with excellent relationship building & Interpersonal skills
• Fluent in English for both oral and written

About Us: Our journey started in 1973 with a single store in Bahrain. Since then, we have grown into a global retail and hospitality group. The proud creator of 25 plus value led, own-built brands across retail, hospitality, food, and leisure. Over the years, our UAE - based group has evolved into a comprehensive retail and hospitality entity, with over 2200 retail stores, leisure, and hospitality outlets, panning the GCC, Middle East, India, Southeast Asia, and Africa. Today, Landmark Group is one of GCC's largest omnichannel retailers and India's top home and fashion retailer. We take immense pride in the organic growth of our retail brands, which have blossomed into household names. From Max, Splash, Babyshop, Centrepoint, Shoemart, Homecentre, Emax, Fitness First, to Funcity, to name a few, our brands span across a multitude of categories, enriching the lives of countless families over the past decade. About the Team: Home Centre is the largest omnichannel retailer for home furnishings in the Middle East, North Africa & the Indian sub-continent. Home Centre offers outstanding value, quality products, and exceptional customer experience which is revealed in their new brand identity that is underpinned by their customer-first approach of enabling every home to tell its own unique story. Established in 1995 with its first store in the UAE, today Home Centre has a wide network of over 80 stores, across the UAE, KSA, Bahrain, Egypt, Kuwait, Oman, Qatar, and India. Easy to navigate and serving as a one-stop solution for all home furnishing, the Home Centre e-commerce platform provides customers an extensive range of over 14,000 products at the tip of the fingers. '