Supports the identification of the learning and development priorities and needs of the Bank\'s Divisions/Departments.
Supports the development of an effective corporate Induction Program.
The ability to work unsupervised, introduce best practice and demonstrated initiative to support the strategic and operational goals set by the Senior Manager T&D and HOHR.
Key Accountabilities
NB these are indicative tasks and should not be considered an exhaustive list of activities. The workload and specific activities within this role will be managed in order to fulfil the overarching purpose of the Department, not to stick rigidly to a set of predefined activities.
\xef\x82\xa7 Work with Executive OD & Talent and Business Managers to develop induction programs for new appointees. Thereafter take responsibility for administering the induction programs. \xef\x82\xa7 Undertake in conjunction with Executive OD & Talent a training needs analysis based on review of skill gaps, areas identified for improvement during individual performance reviews, future business plans etc. \xef\x82\xa7 Propose training budgets for assigned division/department, based on the above. \xef\x82\xa7 With Executive OD & Talent review internal resources in order to identify individuals capable of delivering training and knowledge sharing workshops. Work with them to help develop outline of programs and in putting together material etc. Thereafter manage the logistics for running these programs. \xef\x82\xa7 Keep a database of training programs relevant for the company, being run by different training organizations locally and internationally. Identify list of external trainers capable of running in-house programs.
Other Accountabilities
\xef\x82\xa7 Based on review of training needs, ascertain the cost benefit of sponsoring staff to external courses versus getting customized in-house programs. \xef\x82\xa7 Develop processes for pre-course and post-course including registration, notification, and follow-up/evaluation of training undertaken, feedback and transfer of learning to other employees. \xef\x82\xa7 Develop & take up delivery of relevant \xe2\x80\x9csoft skills\xe2\x80\x9d training programs himself. \xef\x82\xa7 Work closely with the Emiratisation Manager to maintain close contact with the \xe2\x80\x9cManagement Trainees\xe2\x80\x9d in order to monitor their progress and ensure smooth assimilation into line jobs on completion of training. \xef\x82\xa7 Prepares monthly training reports including Balanced Scorecard and SLA. Improve the existing reports and provide regular management reports covering key L&D metrics. \xef\x82\xa7 Ensures effective control and continuous monitoring of the training programs. \xef\x82\xa7 Take ownership for all L&D data and ensure that it is available to be provided as required by all stakeholders including Senior Management, line managers, employees and also regulators. \xef\x82\xa7 Use the HR system and other available technology to provide insights through the use of reports and dashboards to senior management and line managers on the effectiveness of L&D interventions \xef\x82\xa7 Meet regularly with HRBPs to ensure all Learning, Development, Talent and Succession needs are addressed and to get feedback on learning and development needs from the business & Departments \xef\x82\xa7 Plan and implement relevant activities to support the Technology Academy roll-out. \xef\x82\xa7 Drive a culture of continuous professional development (CPD)
Other Accountabilities
Job Context
Supports the identification of the learning and development priorities and needs of the Bank\'s Divisions/Departments.
Supports the development of an effective corporate Induction Program.
The ability to work unsupervised, introduce best practice and demonstrated initiative to support the strategic and operational goals set by the Senior Manager T&D and HOHR.
Education
Bachelor\'s Degree related to a business field such as Accounting, Commerce and Economics
Experience and Skills
Minimum Experience and Qualifications
\xef\x82\xa7 A minimum of 8- 10 years\' experience in the area of training and development.
\xef\x82\xa7 Ideally should have had training experience in a banking/customer focused organization.
\xef\x82\xa7 Proven experience in the development of course content and effective L&D programs.
\xef\x82\xa7 Demonstrated management skills.
\xef\x82\xa7 A Bachelor Degree in Business or HR.
\xef\x82\xa7 Professional qualification(s) in Training and Development.
Technical Competencies
Business Partnership & Workforce Management-Human Resources- Proficient
Information & Data Literacy - Proficient
Communication & Collaboration-Proficient
Employee Engagement and Relations- Human Resources- Proficient
HR Insights, Strategy and Policy Formulation- Human Resources- Proficient
HR Service Delivery- Human Resources- Proficient
Organisational Design and Development- Human Resources- Proficient