Ensuring Outsourcing SLA's and agreed productivity of manpower cost is delivered - Service levels of Finance and account at Tower level for multiple towers Centrally managing the relationship with outsourcing partner for service & Contract delivery through Governance mechanism Achieve Process Standardization in Finance and accounts. Continuous benchmarking of systems and process to keep pace with external changes. Driving new finance related IT projects and Finance SPOC for all IT projects in territories Monitoring compliance of GPMs across group and flagging exceptions and ensure full migration of in-scope activities. Improve visibility / reporting of Outsourcing partner / Outsourcing operational reports and drive its automation with partner Stabilization post Go Live and Risk assessment and risk management covering operational compliance and business. Regional / multi country, senior management interaction that improve customer value. Deliver Finance transformation and process improvement project aimed at delivering business value. Support in timely review and resolution of Segregation of Duties (SOD) violation, recommend territories regarding controls. Managing process change and addressing changes to scope/effort/budget/change requests/issues. Educating and facilitating process workshops to communicate process requirements and liaising with business users Representing Finance team in various group level projects impacting shared services operations
Knowledge, Skills & Experience
Job Experience 5+ years, preferably in Consulting/ Shared Services/ BPO industry, preferably some exposure of Retail/ FMCG industry CA Preferred / MBA Microsoft Office experience
- Schedule: Full-time Shift: Day Job Travel:
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