Responsibilities:

• Develop and implement an overall strategy for building various customer loyalty programs.
• Lead these loyalty & partnerships programs with both internal and external business partners in order to drive customer acquisition, development, and retention.

• Design and manage communications strategies focused on attracting, developing and retaining customers.
• Build a scalable infrastructure to support the expansion of the organization’s loyalty program.

• Develop solid partnership proposals that show the win-win business objectives as well as drive collaborations.

• Build efficient relationships with loyalty program partners to maximize profits • Leverage analytics and experimentation capabilities to build innovative selling strategies to optimize loyalty lifecycle management across all customer segments.
• Create and monitor Partnership Loyalty program KPIs, P&L and ongoing reporting to measure program effectiveness and identify opportunities for improvement.

• Provide actionable insights and recommendations to enhance Brand’s Loyalty program performance.
• Serve as the single point of contact for loyalty programs on all matters related

• Manage and oversee inter-departmental relationships, including working with the marketing and design team to create compelling visuals, and content, as well as, other departments to address any issue or opportunity.

• 2-3 years marketing project managment or key account management experience with proven track record of meeting and exceeding targets
• Very good communication and negotiation skills, relationship management skills
• Bachelor’s degree in business administration or marketing
• Competency in marketing, technology and digital solutions
• Proficiency in Arabic and English, both spoken and written