Job Description

Job Scope:

The Logistics Officer is accountable for overseeing the inbound and outbound operations and inventory management. S/He maintains communication with carriers, suppliers, warehouses, custom brokers and others involved in the shipping and delivery of goods.

Duties and Responsibilities:

- Control the reception of merchandise to the warehouse and follow up on inventory levels and damaged goods if any

- Process insurance claims within the stipulated timeframe

- Ensure smooth fulfillment and delivery of all orders by coordinating between internal and external stakeholders

- Manage outbound shipments, follow up with clearing and forwarding agents and monitor the turnaround time (TAT)

- Manage KPI: repair TAT, reverse logistics TAT, order fulfillment ratio and TAT

- Coordinate with the CRM and logistics teams on invoicing and deliveries;

-Maintain the accuracy and integrity of all logistics information;

- Coordinate and arrange transportation of shipments to destination;

- Track shipments to ensure timely deliverables and update concerned accordingly.

- Cooperate with the sales and warehouse teams for smooth execution of shipments;

- Coordinate with clearing agents and customs to maximize efficiency in terms of time and quality; Study shipment routing and scheduling, consolidate freights and costs and report to direct manager

- Verify customs documentation for exports and transfer of ownership;

- Manage the stock movement through the warehouse management system;

- Perform monthly stock audits

Coordinate with the planning and credit teams for invoicing customer orders

Requirements

Bachelor's degree in Business Administration, Supply Chain Management or any other related field

At least 3 years of relevant experience