Job Description

Position: Logistics Coordinator
Location: Dubai, UAE
Department: Logistics & Supply Chain
Job Summary:
The Logistics Coordinator will be responsible for the end-to-end coordination of import and export shipments via air and sea freight through Dubai's ports and airports. The ideal candidate will be a proactive problem-solver with excellent communication skills, deep knowledge of UAE customs regulations, and hands-on experience with the Mirsal 2 system. Your primary goal is to ensure the smooth, timely, and cost-effective movement of goods from origin to final destination.
Key Responsibilities:
1. Shipment Coordination & Execution:

• Plan, book, and coordinate the end-to-end movement of international shipments via air and ocean freight.
• Monitor and track shipments from origin to destination, providing real-time updates to internal stakeholders and clients.
• Manage documentation flow and ensure all parties are informed of shipment status and any potential delays.

2. Stakeholder Liaison & Communication:

• Serve as the primary point of contact for shipping lines, airlines, freight forwarders, clearing agents, trucking companies, and customs officials.
• Build and maintain strong relationships with service providers to negotiate rates and ensure priority service.
• Collaborate closely with internal teams (sales, procurement, warehouse) and external consignees to align on delivery schedules.

3. Customs Clearance & Compliance:

• Expertly handle all aspects of customs clearance for imports and exports using the Dubai Customs Mirsal 2 system.
• Ensure full compliance with UAE customs regulations, Free Zone rules, and other governmental requirements.
• Stay updated on changes in customs policies, tariffs, and documentation requirements.

4. Documentation Management:

• Prepare, verify, and submit accurate shipping and customs documents, including but not limited to: Bills of Lading/Airway Bills, Commercial Invoices, Packing Lists, Certificates of Origin, and insurance documents.
• Maintain organized and auditable records of all shipments and customs transactions.

5. Logistics & Final Mile Coordination:

• Arrange and manage port handling, cargo inspections, and trucking services.
• Coordinate the final delivery of cargo to the company warehouse or the consignee's designated location, ensuring all delivery requirements are met.

Qualifications & Skills:

• Experience: Minimum of 2-3 years of proven experience in a freight forwarding or logistics coordination role within the UAE/GCC region.
• Education: Diploma or Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.
• Technical Skills:
• Mandatory: Proficiency in using Dubai Customs' Mirsal 2 system.
• Strong computer skills (MS Office, especially Excel). Experience with logistics software (TMS) is a plus.
• Industry Knowledge: In-depth understanding of Incoterms, sea/air freight procedures, and UAE customs regulations.
• Soft Skills:
• Excellent communication and negotiation skills in English (Arabic is a significant advantage).
• Exceptional organizational skills and attention to detail.
• Ability to work under pressure, manage multiple tasks, and solve problems efficiently.
• A team player with a strong customer-service orientation.

Skills Required