Job Description

Lobby Host - InterContinental Abu Dhabi - UAE
Position Overview
InterContinental Abu Dhabi is seeking a polished, service-driven Lobby Host to be the welcoming face of its luxurious property. As the first and last point of contact for guests, you will ensure an exceptional arrival and departure experience, offering warm hospitality, proactive assistance, and seamless coordination with all departments. Your presence in the lobby will set the tone for elegance, comfort, and the signature InterContinental experience.
Job Details
Country: UAE
City: Abu Dhabi
Industry: Hospitality / Hotels
Function: Guest Relations / Front Office
Salary: 6000-9000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Key Responsibilities

• Welcome guests with warmth, professionalism, and genuine enthusiasm upon arrival and departure.
• Identify and greet VIPs, IHG One Rewards members, and repeat guests with personalized attention.
• Offer assistance with directions, transportation, dining reservations, and local recommendations.
• Maintain continuous lobby presence to ensure organization, cleanliness, and a luxurious atmosphere.
• Liaise with Front Office, Concierge, Bell Desk, and Housekeeping to provide seamless guest experiences.
• Anticipate guest needs, handle inquiries, and resolve concerns promptly and tactfully.
• Monitor guest flow and provide support during busy check-in and check-out periods.
• Promote hotel facilities, special offers, and loyalty program memberships.
• Report maintenance or service issues immediately for resolution.
• Uphold the InterContinental brand image through professional grooming, communication, and conduct.

Ideal Profile

• High school diploma or hospitality-related qualification; diploma in hotel management preferred.
• 1-2 years of experience in guest relations, lobby hosting, or front office within a luxury hotel.
• Fluent in English; additional languages such as Arabic, French, or Russian are advantageous.
• Excellent interpersonal and communication skills with an approachable personality.
• Impeccable grooming and a confident, polished presence.
• Strong multitasking ability and calm demeanor under pressure.
• Passion for service excellence and a natural flair for hospitality.

Skills Set

• Guest Engagement and Relationship Building
• Communication and Presentation
• Problem Resolution and Service Recovery
• Lobby Operations and Coordination
• Cross-Departmental Teamwork
• Cultural Awareness and Personalization

Why Join Us

• Competitive salary and benefits package.
• Global career growth and training opportunities within IHG Hotels & Resorts.
• Access to staff accommodation, meals, and transportation as per company policy.
• Inclusive and supportive work culture built on "True Hospitality for Good."
• Enjoy worldwide employee discounts and recognition programs across IHG brands.

About the Company
InterContinental Abu Dhabi, part of IHG Hotels & Resorts, is a prestigious waterfront destination combining contemporary luxury with authentic Arabian hospitality. Known for its exceptional service and award-winning facilities, the hotel serves as a symbol of world-class comfort and cultural elegance. Joining the InterContinental team means becoming part of a global brand that celebrates individuality, innovation, and a passion for creating extraordinary guest experiences.
Job Title Lobby Host - InterContinental Abu Dhabi - UAE
Lobby Host - InterContinental Abu Dhabi - UAE
Position Overview
InterContinental Abu Dhabi is seeking a polished, service-driven Lobby Host to be the welcoming face of its luxurious property. As the first and last point of contact for guests, you will ensure an exceptional arrival and departure experience, offering warm hospitality, proactive assistance, and seamless coordination with all departments. Your presence in the lobby will set the tone for elegance, comfort, and the signature InterContinental experience.
Job Details
Country: UAE
City: Abu Dhabi
Industry: Hospitality / Hotels
Function: Guest Relations / Front Office
Salary: 6000-9000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Key Responsibilities

• Welcome guests with warmth, professionalism, and genuine enthusiasm upon arrival and departure.
• Identify and greet VIPs, IHG One Rewards members, and repeat guests with personalized attention.
• Offer assistance with directions, transportation, dining reservations, and local recommendations.
• Maintain continuous lobby presence to ensure organization, cleanliness, and a luxurious atmosphere.
• Liaise with Front Office, Concierge, Bell Desk, and Housekeeping to provide seamless guest experiences.
• Anticipate guest needs, handle inquiries, and resolve concerns promptly and tactfully.
• Monitor guest flow and provide support during busy check-in and check-out periods.
• Promote hotel facilities, special offers, and loyalty program memberships.
• Report maintenance or service issues immediately for resolution.
• Uphold the InterContinental brand image through professional grooming, communication, and conduct.

Ideal Profile

• High school diploma or hospitality-related qualification; diploma in hotel management preferred.
• 1-2 years of experience in guest relations, lobby hosting, or front office within a luxury hotel.
• Fluent in English; additional languages such as Arabic, French, or Russian are advantageous.
• Excellent interpersonal and communication skills with an approachable personality.
• Impeccable grooming and a confident, polished presence.
• Strong multitasking ability and calm demeanor under pressure.
• Passion for service excellence and a natural flair for hospitality.

Skills Set

• Guest Engagement and Relationship Building
• Communication and Presentation
• Problem Resolution and Service Recovery
• Lobby Operations and Coordination
• Cross-Departmental Teamwork
• Cultural Awareness and Personalization

Why Join Us

• Competitive salary and benefits package.
• Global career growth and training opportunities within IHG Hotels & Resorts.
• Access to staff accommodation, meals, and transportation as per company policy.
• Inclusive and supportive work culture built on "True Hospitality for Good."
• Enjoy worldwide employee discounts and recognition programs across IHG brands.

About the Company
InterContinental Abu Dhabi, part of IHG Hotels & Resorts, is a prestigious waterfront destination combining contemporary luxury with authentic Arabian hospitality. Known for its exceptional service and award-winning facilities, the hotel serves as a symbol of world-class comfort and cultural elegance. Joining the InterContinental team means becoming part of a global brand that celebrates individuality, innovation, and a passion for creating extraordinary guest experiences.
Post Details
Job Start Date
Salary from 6000.00
Salary to 9000.00
Number of Vacancies 1
Location -
Location City Abu Dhabi
Desired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location

Skills Required