Lobby Ambassador At Intercontinental Ras Al Khaimah Mina Al Arab Resort & Spa
Ras al-Khaimah, United Arab Emirates
Job Description
Our reputation is built on delivering exceptional guest experiences. Is it safe in your hands? We\xe2\x80\x99re searching for a Lobby Ambassador capable of delivering a truly personal service to leave our guests satisfied every single time they stay with us.
A little taste of your day-to-day:
Every day is different, but you\xe2\x80\x99ll mostly be:
- Greet and welcome visitors, ensuring a positive first impression.
- Manage check-ins and check-outs efficiently and accurately.
- Provide assistance and answer inquiries from visitors and guests.
- Maintain a clean and organized lobby area.
- Direct visitors to the appropriate person or department.
- Monitor security by ensuring only authorized individual\xe2\x80\x99s access the premises.
- Handle incoming calls and transfer them to the relevant individuals.
- Assist with administrative tasks, such as sorting mail and managing deliveries.
- Service focused personality is essential; experience is an asset
- Prior experience working with Opera or a related system
- Ability to work well under pressure in a fast paced environment
What We need from you:
- Ability to work cohesively and collectively as part of a team
- Fluency in English; additional languages are a plus (Russian Speaker)
- Bilingual or multilingual proficiency is a bonus.
- High school diploma or equivalent.
- Proven experience in a customer service or front desk role.
- Excellent communication and interpersonal skills.
- Friendly and approachable demeanor.
- Ability to remain calm and professional in high-pressure situations.
What you can expect from us:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life \xe2\x80\x93 including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well \xe2\x80\x93 both inside and outside of work \xe2\x80\x93 and through our myWellbeing
framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you\xe2\x80\x99ll become part of our ever-growing global family. At IHG, we\xe2\x80\x99ve made a promise. As one of the world\xe2\x80\x99s leading hotel groups, we\xe2\x80\x99re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected \xe2\x80\x93 wherever they are in the world. Want to be part of the journey? As the world\xe2\x80\x99s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental\xc2\xae\xef\xb8\x8f brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you\xe2\x80\x99d like to embrace a world of opportunities, we\xe2\x80\x99d like to welcome you to the world\xe2\x80\x99s most international luxury hotel brand. Let\xe2\x80\x99s Go Further Together. Don\'t quite meet every single requirement, but still believe you\'d be a great fit for the job? We\'ll never know unless you hit the \'Apply\' button. Start your journey with us today and let\'s #GoFurtherTogether.
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Job Detail
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Job IdJD1590368
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationRas al-Khaimah, United Arab Emirates
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EducationNot mentioned