Scope

Based in our Dubai Office, we are looking to recruit a Listing Coordinator to provide an effective and efficient support service to create and prepare unit listings.

Responsibilities

General * Technical Skills

• Create and prepare unit listings for the agents.
• Ensure excellent quality standard of listings.
• Responsible for getting all information- from the client that is necessary for the property consultants to sell a project.
• Checking all client files to ensure that all the relevant documentation is filed for future reference.
• Liaise with Property Finder, DLD support team for any listing or account issues.
• Prepare forms such as (Tenancy Contract, and others).
• Strong follow-up skills and Lead management.
• Responsible for monitoring, providing assistant and support by preparation of leads and receiving daily feedback from the Real Estate Agents.
• Preparing contracts and MOU as and when requested by the agents.
• Excellent in filing & in maintaining records.
• Ensure record keeping and filing is maintained to company corporate standards and procedures.

• Organization

• Provide general administrative support to the sales team and responsible of all the sales team filing systems.
• Responsible for receiving the transaction documents from the Sales/Leasing Agent and forwarding them to the Accounts Department.

• Communication

• Be aware of current projects to ensure that the best possible service is provided to clients and other internal departments.
• Ability to communicate with others in a professional and helpful manner both face to face and on the telephone.
• Be able to display tact, diplomacy and appropriate confidentiality as to the nature of the work.
• Establish and maintain effective relationships with co-workers.
• Adhere to rules and regulations.

• Customer Service

• Deal with team members in a polite, helpful and confident manner.
• Make full and accurate notes of all conversations with agents in terms of updates and ensure that they are actioned or passed on to the appropriate colleague without unnecessary delay.

Professional experience and Competency Profile

Qualifications/Education Preferred.

• Degree educated

Career Experience Required

• At least two year+ experience in a similar role.

Particular Aptitudes/Skills Required

• Great communication skills and confident telephone manner. Have an eye for detail and can work using own initiative. Ability to work within a team.
• Excellent knowledge in all portals and preparation of forms (Tenancy Contract, Form A, B, C, F & U)
• Strong eye for attention to detail.
• Excellent in MS Office (Word - Mail Merge proficient and Excel skills and graph production analysis)
• Ability and willingness to accept responsibility for any delegate management tasks.
• Have the necessary skills and qualifications to provide an effective and efficient support service to the department.
• Flexibility, adaptability and a co-operative attitude. Calm under pressure.
• Good WP skills and an interest in improving ability. Good standard of English grammar, spelling and takes pride in presentation of work.

Knight Frank