Job Description

Job Title: Learning & Development Officer

Department: Human Resources

Job Summary:

We are seeking a proactive and organized Learning & Development Officer to design, implement, and manage employee training and development programs. This role plays a key part in enhancing employee skills, improving performance, and supporting a culture of continuous learning across the organization.

Key Responsibilities:

Identify training and development needs through job analysis, performance reviews, and consultations.

Design and deliver effective training programs (in-person and online) aligned with organizational goals.

Coordinate and manage onboarding programs for new employees.

Evaluate the effectiveness of training sessions and recommend improvements.

Maintain accurate training records and reports.

Support career development planning and succession planning initiatives.

Manage learning tools, platforms, and training materials.

Collaborate with department heads and external vendors to ensure training relevance and quality.

Promote a learning culture across the organization through initiatives and communication.

Stay current with L&D trends, tools, and best practices.

Requirements:

Bachelor's degree in Human Resources, Education, Business Administration, or a related field.

2+ years of experience in a training or learning & development role in Hospitality.

Excellent communication, presentation, and organizational skills.

Familiarity with e-learning platforms and Learning Management Systems (LMS).

Strong analytical skills to assess training impact and effectiveness.

Ability to work independently and collaboratively in a fast-paced environment.

We believe in fostering a positive, dynamic environment where everyone has the chance to grow and succeed. As part of our team, you'll enjoy:

A competitive salary. Accommodation, Transportation, Meal and Medical Insurance.
Job Type: Full-time