Job Description

Find Your Shangri-La in Shangri-La



Shangri-La Jeddah



Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.



203 stylish rooms and suites plus 17 luxury serviced apartments.

4 restaurants and lounges, including the legendary Shang Palace

Convenient for Jeddah's popular landmarks and Red Sea Mall

116 privately owned Burj Assila Residences.

Job Summary:

Under the direct supervision of the Service Manager - Laundry, the Service Leader - Laundry assists in directing and maintaining all aspects of the operations of the laundry department and the Uniform/Linen Room in accordance with established standards.



As a Laundry Supervisor, we rely on you to,



Conducts daily staff briefings.

Attends and reports all relevant activities of the department.

Conducts quality inspections of all Laundry, Linen and Uniform Room.

Gives regular feedback to supervised staff as may be appropriate.

Ensures that the staff adhere to the rules and regulations of the Hotel.

Coordinates with outside vendor for washing all linen except guest laundry.

Monitoring the colleague's productivity is as per the Hotel standard.

Oversee the cleanliness and upkeep of the overall Hotel areas.

What we are Looking For:

Minimum 3 years experience in Laundry operations of a five-star hotel with a minimum of 200 rooms, or in a large commercial laundry.

Written and verbal English.

Computer Skills

Effective Training skills

Willing to work on extended duty hours.

Why Join Us:

A workplace that values your passion and supports self-realization and personal growth.

Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.

Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.

Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.



We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.



We appreciate your interest in joining us. Please note that only successful candidates will be contacted.



Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.