Job Description

Job Main Purpose

The

Key Account Sales Executive

is responsible for managing and nurturing relationships with key clients, including retailers, hypermarkets, hotels, and other business accounts. This role is critical in promoting and increasing the sales of our high-quality mattress products. The ideal candidate will have a strong sales background and a passion for the sleep and wellness industry.

Duties and Tasks

Outlet Visits

Schedule outlet visits based on the hypermarket's order cycle.

Check product availability, stock levels, and the condition of product displays.

Ensure that all delivered items are properly displayed, especially on prime, eye-level shelves.

Build strong relationships with outlet operations and commercial teams (e.g., Section Supervisors, Section Managers).

Order Follow-up

Monitor order schedules and warehouse stock.

Ensure timely ordering and delivery before products go out of stock.

Payment Collection

Understand the payment terms agreed with each hypermarket.

Coordinate with the Accounts team for payment due dates and collection.

Manage payment discrepancies by liaising with both parties for reconciliation and ensure accurate credit to the company account.

Problem Solving

Resolve in-store issues such as damaged goods, customer complaints, delivery delays, or promotional stock issues.

Leverage strong relationships with outlet teams to resolve problems effectively.

Tracking Home Deliveries

Maintain a log of home delivery items.

Confirm stock availability and coordinate between the warehouse, customer, delivery team, and the outlet.

Ensure timely and satisfactory delivery to the customer.

Warehouse Coordination

Confirm the availability of goods based on LPOs.

Track goods return, pending invoices, and delivery notes related to your assigned outlets.

Coordinate with the storekeeper to ensure timely documentation.

Delivery Team Coordination

Align delivery schedules based on outlet requests and stock urgency.

Ensure that delivered products are promptly and properly displayed at the designated locations.

Market Research & Reporting

Monitor competitor products, pricing, and promotions.

Stay informed about new product categories and trends in the market.

Provide market intelligence reports and suggest promotional activities to management.

Sales Tools

CRM Software

Sales Productivity Tools

Sales Intelligence System

Marketing Automation Platforms

Sales Acceleration Tools

Customer Succes Platforms

Sales Analytics

Product Knowledge Resources

Internal and External Communication

Internal Communication

External Communication

- Management - Other Subsidiary Company

- Business Head & Sales Manager - Customers

- Sales & Operations Team - Prospective & Current Clients

Work Environment

This is a field-intensive role involving regular travel between client locations and showrooms. The Key Account Sales Executive will operate on a showroom-based shifting schedule. Duties include frequent physical activity such as walking, standing, inspecting displays, and light lifting. While some administrative and reporting tasks may be completed in an office setting, the role is primarily hands-on in retail and warehouse environments.

Requirements

Bachelor's degree in Business Administration, Marketing, or related field.

Proven experience in sales, preferably in key account management.

Strong negotiation and communication skills.

Ability to build and maintain relationships with clients.

Results-oriented with a track record of meeting or exceeding sales targets.

Language Skills

Proficiency in English (written and spoken) is required.

Arabic language is preferred.

Computer skills

Advanced user of Microsoft Office Suite

Competences

Communication and Interpersonal Skills

Experience With CRM or POS Software Interpersonal skills

Customer-Focused Mindset

Deep Knowledge in Product or Inventory

Creative Problem Solving & Decision Making When Dealing With Customer Issues

Empathic Attitude

Ability to Adapt & Prioritize Across Multiple Tasks and Unexpected Situations

Active Listening and Trust-Building

Basic Math and Money Handling

Time Management

Ability to Learn Quickly and Accept Feedback

Retail Sales Experience

How to Apply

If you meet the qualifications and requirements listed above, please submit your CV via email to

hr@simex.qa

. Kindly include "

Key Accounts Sales Executive

" in the subject line.

Job Types: Full-time, Permanent

Pay: From QAR1.00 per month

Application Question(s):

How much is your expected salary? If selected, how soon you can join us?
Experience:

Key Accounts Sales Executive: 5 years (Required)
Language:

English (Required) * Arabic (Required)