Qlub is a global fintech startup that is revolutionizing dine-in payments within the F&B industry. We are growing exponentially - in just 1.5 years, we have raised over $42 million and are present in the UAE and 5 other countries!
We are looking for motivated and exceptional talent come join the Qlub (UAE)!

Description / Key Responsibilities:

• Managing a large portfolio of key strategic brands across the UAE - end-to-end ownership from pre-onboarding, to onboarding to performance management
• Ideating and building key processes and mechanisms for revenue growth as well as client retention and sentiment.
• Working cross-functionally across operations onboarding, product, support and other functions
• Stakeholder management from senior stakeholders (e.g. Brand Directors) to on-ground staff (e.g. Restaurant Operations Managers)
• Reporting and insights generation for both internal and external stakeholders
• Close collaboration with onboarding team and troubleshooting as required
• Spend time on the ground (around 20-40%) to support onboarding trainings, build relationships, and deep dive on performance management
• Liaise with senior leadership and drive key priorities, projects and strategic levers to enable business impact

Key Competencies / Requirements

• Minimum 3 years experience managing restaurant accounts / within F&B industry
• Relevant business degree or equivalent
• Fluency in English is a must and Arabic would be an advantage
• Car/driver\'s license preferred but not required
• Direct account management, growth management or project management experience strongly preferred
• Strong entrepreneurial spirit - desire to build something big, hustle to get get things done and have a measurable impact for your efforts.
• Customer obsession alongside a results-oriented mindset
• Ability to ideate and execute independently and pivot quickly when required
• Structured problem-solving and communication skills

Talent Pal