Key Account Manager

Dubai, United Arab Emirates

Job Description

We are looking for an experienced agency Account/Project Manager to join our team. The ideal candidate will have a passion for helping others and a drive to provide exceptional customer service, and can do project management, Applicants should have experience in the events and advertising field. The role is fast-paced and challenging, with room for growth and progression. You will be required to work closely with the creative directors and traffic managers assisting with the day-to-day management of client requests. Key Responsibilities:
You will be responsible as the lead point of contact for all matters specific to assigned client experiential and event marketing programs
Generate sales among client accounts including upsetting and cross-selling You will able to develop a trusted advisor relationship with key accounts, customer stakeholders and executives, plus all relevant vendors and develops and maintains long relationships with clients.
Manage projects within client relationships, working to carry out client goals while meeting company goals, from brief to delivery.
Makes sure clients receive requested products and services on time.
Ensure the timely and successful delivery of our solutions according to client needs and objectives.
You can communicate clearly the progress of monthly/quarterly client and internal initiatives and forecast and track key account metrics, providing suggestions for areas of improvement.
You will prepare follow-up event recaps after each client event. Identify and grow opportunities with client \xe2\x80\x93 both for current projects and potential new campaigns.
Coordinate event logistics with a high-level of attention to detail to provide to the client and also to the field marketing team.
Maintain and manage with care client budgets and actively participate in team meetings \xe2\x80\x93 including regular staff meetings, briefing, plus brainstorming, project development and review sessions.
You will do upsell and cross sale. Qualification & Skills:
Service oriented style with professional presentation skills
Effective in providing exceptional customer service
Ability to manage multiple projects An excellent problem solver and a multitasker
Management skills
Clear concise written and verbal communication skills
Ability to take initiatives without being prompted and possess excellent budgeting and analytical skills.
Strong Sales Skills
Strong Project management Skills
Task Originated
Self-driven
Result driven
Accountability
Pro active
Creative problem solver
Fast Learner
Keen attention to detail
Ability to analyses and gain insights from data
Strong time management skills
Friendly, enthusiastic and approachable manner is a must.
Excellent verbal and written communication skills
Proficiency in Microsoft office tools - Excel, Word and PowerPoint.
Passion and curiosity for understanding the audience and brands of our client.
Excellent attention to detail and strong admin skill To succeed in this position, candidates should have the following:
Bachelors Graduate
3-year experience in Advertising or event agency
Knowledge, experience and a background within the digital marketplace is an advantage
Ability to work calmly under pressure and meet tight deadlines
A strong understanding of the full digital spectrum, including Software development, Apps. PPC, SEO, CMS, Social Media and Google AdWords is an advantage
Personable and approachable communicator
Tech savvy \xe2\x80\x93 if you aren\xe2\x80\x99t familiar with a certain piece of software, it doesn\xe2\x80\x99t take you long to figure it out You are comfortable analyzing and handling large amounts of data You are passionate for self-development
Demonstrated passion in marketing or communications
You are generous, purposeful, innovative, fearless and authentic
A strong communicator with attention to detail
You harness fundamental business writing skills
You desire to be a subject matter expert and believe in being the champion for both your agency and your client\xe2\x80\x99s brand
You are solutions oriented and resourceful Job Types: Full-time, Permanent Application Question(s):
  • Are you in Dubai?
Education:
  • Bachelor\'s (Required)
Experience:
  • Advertising or Event: 3 years (Required)

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Job Detail

  • Job Id
    JD1505816
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, United Arab Emirates
  • Education
    Not mentioned