We have an exciting opportunity to join a new, ground-breaking company based in the vibrant city of Dubai. Our client is at the forefront of revolutionizing the property market using cutting-edge technology, AI, VR, and other future tech. If you are a trailblazer with a passion for innovation and want to be part of a team that is transforming the way people buy, sell, rent, and enjoy properties, then this is the opportunity as Key Account Manager in Dubai you\'ve been waiting for.

What we offer

• A tax-free salary tailored to your experience and educational merits;
• Our client is a thriving tech company that is expanding its business in Dubai. This is a chance to join a forward-thinking tech company and contribute to its success story while advancing your own professional career;

Who you are
You have a bachelor\'s degree in business or a related field, or equivalent relevant professional experience. At least 1 year of experience in supplier management, business analysis, sales management (B2B/B2C) and/or customer service management experience, SAAS is preferred.

Skills & Competencies:

• Proficient in the daily production and use of various reports, trends, KPIs, and Excel;
• Experience working in a call center environment and/or vendor management; Able to work effectively in cross-organizational/regional teams;
• Have strong interpersonal communication skills and adapt to the fast-paced agile environment;
• Action-oriented self-starter with the ability to drive for results.

Education & Qualifications:

• Bachelor\'s degree or above.

Description
As a member of our clients team, you will have the chance to work with the latest advancements in AI and technology to create immersive virtual reality experiences, enhancing property sales, rentals, and short-term/holiday lets. Imagine being able to showcase stunning properties to potential buyers or tenants from anywhere in the world, providing them with a realistic and immersive experience that brings their dream home to life. Not only will you be part of shaping the future of the property market, but you will also enjoy the incredible benefits of living and working in Dubai.

As Customer Service Manager in Dubai you will be responsible for:

• Can act as a trusted advisor to promote and maintain the relationship between the company and various merchants;
• Participate in the definition and implementation of processes and system integration between the company and merchants to ensure high-quality customer experience in our products and services;
• Ensure the realization of key performance levels and indicators (service level, compliance, quality, cost, etc.) in terms of market and operation. Solve the problems of merchants in a timely manner with a positive attitude and high-quality services;
• Lead other interim key projects that support service and operational strategic goals.

Take your career to new heights and be part of an innovative team that is shaping the future of the industry.

Alert HR Solutions