Job Description

Job Title: Sales Executive - Merchant Acquiring

Location: UAE

Department: Payments & Acquiring Business

Reports To: Head of Sales and Portfolio - Merchant Acquiring

Role Summary

The Sales Executive will support merchant acquisition efforts across the UAE by executing frontline sales activities, onboarding merchants for card acceptance solutions (POS, ePOS, QR, PG), and ensuring high-quality engagement. The role focuses on new business generation and directly contributes to the company's revenue growth targets.

Key Responsibilities

Merchant Acquisition & Onboarding

Identify, approach, and onboard new retail and SME merchants for card acceptance solutions.

Explain payment product features (POS terminals, QR codes, online PG) and value propositions clearly.

Collect KYC and ensure proper documentation for merchant activation.

Sales Target Achievement

Meet or exceed monthly and quarterly acquisition and activation targets.

Maintain and update sales funnel and pipeline using CRM tools.

Market Mapping & Lead Generation

Conduct field visits, cold calls, and digital outreach within assigned territories.

Merchant Support & Retention

Educate merchants on settlement timelines, usage, and reporting tools.

Handle basic merchant queries and escalate technical issues when needed.

Collaboration & Reporting

Share daily/weekly reports on leads, visits, and conversions.

Support the BDM with market feedback, competitive activity, and campaign execution.

Qualifications & Experience

Bachelor's degree in Business, Finance, or a related field

1-10 years of field sales experience in the UAE; fintech/payments/Merchant Acquiring - POS/Merchant Acquiring - Payment Gateway.

Familiarity with card acceptance systems and merchant services is mandatory.

Strong communication and negotiation skills in English (Malayalam/Arabic is a plus)

Valid UAE driving license mandatory

Skills & Traits

Results-driven and self-motivated

Strong interpersonal and organizational skills

Ability to work under pressure and manage multiple leads/deals simultaneously

Digital literacy: CRM tools, MS Office, reporting dashboards

Compensation

Fixed salary + monthly incentives (based on performance)

Allowance and Business reimbursement as per policy

On-the-job training and career progression opportunities

Job Type: Full-time

Pay: AED2,000.00 - AED10,000.00 per month

Experience:

Merchant Acquiring POS/PG Sales and Portfolio in the UAE: 2 years (Required)
Location:

* Dubai (Required)