Job Description

Groupon is a marketplace where customers discover new experiences and services everyday and local businesses thrive. To date we have worked with over a million merchant partners worldwide, connecting over 16 million customers with deals across various categories. In a world often dominated by e-commerce giants, we stand out as one of the few platforms uniquely committed to helping local businesses succeed on a performance basis.



Groupon is on a radical journey to transform our business with relentless pursuit of results. Even with thousands of employees spread across multiple continents, we still maintain a culture that inspires innovation, rewards risk-taking and celebrates success. The impact here can be immediate due to our scale and the speed of our transformation. We're a "best of both worlds" kind of company. We're big enough to have the resources and scale, but small enough that a single person has a surprising amount of autonomy and can make a meaningful impact.


As a Key Account Manager for National Accounts, you will be responsible for sourcing and onboarding new merchants within F&B, Beauty and Leisure categories. You will also be in charge of maintaining, optimizing and scaling existing merchant relationships to meet and grow customer demand both within the market and across our International business.

Responsibilities:

This role focuses on acquiring new national merchant partners within F&B, Beauty, and Leisure (60% of time) and nurturing existing relationships (40% of time) to drive customer demand locally and internationally.

New Merchant Acquisition:

Identify and pursue new business opportunities through market research, cold outreach, and strategic engagement to secure large national accounts. Guide potential merchants through the sales process, addressing concerns, negotiating mutually beneficial terms and pricing, and closing deals effectively while ensuring profitability. Collaborate internally to ensure seamless onboarding of new partners and contribute to the growth of the National division's revenue by expanding the merchant base.

Existing Partner Management:

Cultivate strong relationships with national merchant partners, acting as a key point of contact to foster mutually beneficial partnerships. Identify and leverage upsell opportunities and collaborate with Marketing to help partners maximize their potential. Manage pricing strategies, considering market trends and campaigns, to renegotiate and optimize existing deals through pricing analysis and performance monitoring.




Required Qualifications:


2-3 years of sales experience in a fast-paced environment with a proactive business development approach. Proven experience in acquiring large merchants and managing enterprise accounts. Demonstrated ability to manage complex negotiations and high-level contractual agreements. Experience in managing multiple stakeholders and building mutually beneficial partnerships between Groupon and merchants. Self-motivated, target-driven, and focused on achieving business objectives. Excellent written and verbal communication skills, including the ability to effectively engage with C-Level executives. Fluent English. Customer-focused with a strong understanding of Groupon's business and value proposition. Based in Dubai. Willing to work from the office at least 3 days a week.

Preferred Qualifications:

Experience in F&B, Travel & Tourism sectors. Familiarity with CRM software (Salesforce) and sales management tools (Salesloft). Proficiency in Arabic or any additional languages.

Groupon

's purpose is to build strong communities through thriving small businesses. To learn more about the world's largest local e-commerce marketplace, click here. You can also find out more about us in the latest Groupon news as well as learning about our DEI approach. If all of this sounds like something that's a great fit for you, then click apply and join us on a mission to become the ultimate destination for local experiences and services.

Beware of Recruitment Fraud:

Groupon follows a merit-based recruitment process without charging job seekers any fees. We've noticed an increase in recruitment fraud, including fake job postings and fraudulent interviews and job offers aimed at stealing personal information or money. Be cautious of individuals falsely representing Groupon's Talent Acquisition team with fake job offers. If you encounter any suspicious job offers or interview calls demanding money, recognize these as scams. Groupon is not responsible for losses from such dealings. For legitimate job openings (and a sneak peek into life at Groupon), always check our official career website at grouponcareers.com.