Job Description

Role Overview

The Head of Sales, Procurement & Operations will oversee the company's commercial growth, supplier partnerships, and end-to-end operational efficiency. The role requires leadership in driving sales revenue, ensuring cost-effective procurement, and managing smooth execution of marine trading operations. The position is critical in achieving profitability, customer satisfaction, and sustainable business growth.

Key Responsibilities:

1. Sales Management

Develop and implement sales strategies to achieve monthly and annual revenue targets. Identify and acquire new customers in marine and industrial segments. Manage and grow existing accounts by offering value-added solutions. Set and monitor KPIs for the sales team. Negotiate contracts, pricing, and payment terms with clients. Prepare periodic sales forecasts and performance reports.

2. Procurement Management

Develop reliable supplier/vendor networks (local and international). Negotiate pricing, delivery timelines, and payment terms with suppliers. Ensure cost-effective sourcing without compromising quality. Monitor inventory levels and reduce procurement lead times. Manage supplier contracts and ensure compliance with company standards.

3. Operations Management

Oversee day-to-day trading, logistics, warehousing, and delivery operations. Coordinate with finance for invoicing, collections, and credit control. Implement operational systems to ensure timely order execution. Monitor and improve processes to reduce overhead costs and increase efficiency. Handle customer complaints and resolve operational bottlenecks.

4. Leadership & Strategy

Lead and mentor a team across sales, procurement, and operations. Drive a culture of accountability, performance, and teamwork. Align departmental goals with company objectives. Report directly to the Managing Director with actionable insights. Contribute to business expansion plans (new markets, new products, partnerships).

Key Performance Indicators (KPIs)

Monthly & annual sales revenue achieved. Profit margins maintained on sales. Supplier discounts and procurement cost savings. On-time order fulfillment & customer satisfaction rate. Inventory turnover ratio & reduction in dead stock. Collections efficiency (reduced overdue receivables). Team performance and retention.

Qualifications & Skills

Bachelor's degree in Business, Supply Chain, or Marine Engineering (preferred MBA). Minimum 10-15 years of experience in sales/procurement/operations, with at least 5 years in a leadership role in UAE. Strong knowledge of the marine and industrial trading industry. Proven negotiation, leadership, and commercial strategy skills. Excellent communication, interpersonal, and decision-making abilities. Fluency in English (Arabic/Hindi/Malayalam an advantage).
Job Type: Full-time

Pay: AED4,000.00 - AED8,000.00 per month