Telio is an internationally growing group in the field of telecommunication and IT-Services with many operating subsidiaries in more than 21 countries. We are looking for an IT Systems Engineer (m/f) based in Dubai to help build out, maintain, and troubleshoot our expanding infrastructure in the United Arab Emirates. JOB DESCRIPTION You will be part of an international IT team of engineers that demonstrate superb technical competency, delivering mission critical infrastructure and ensuring the highest levels of availability, performance and security. Qualified systems engineers will have a background in IT, computer systems engineering, or systems engineering and analysis. Responsibilities \xc2\xb7 Manage and monitor all installed systems and infrastructure \xc2\xb7 Install, configure, test and maintain operating systems, application software and system management tools \xc2\xb7 Proactively ensure the highest levels of systems and infrastructure availability \xc2\xb7 Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes \xc2\xb7 Maintain security, backup, and redundancy strategies \xc2\xb7 Participate in the design of customer installations and operational support systems \xc2\xb7 Provide 2nd and 3rd level customer support \xc2\xb7 Work closely with other IT Teams in an international environment Professional SKILLS and requirements \xc2\xb7 Education and Degree in Computer Science, IT Engineering or a related subject \xc2\xb7 Proven working experience in installing, configuring and troubleshooting Windows based server and workstation environments \xc2\xb7 Good knowledge of Microsoft Active Directory, WMWARE and WCENTER \xc2\xb7 Good knowledge of Confluence/Jira \xc2\xb7 Solid networking knowledge; OSI network layers and TCP/IP \xc2\xb7 Good network knowledge with Cisco switching and routing technology \xc2\xb7 Applicants with Microsoft and Cisco certifications are preferred \xc2\xb7 Ability to provide support in an international environment \xc2\xb7 Excellent communication skills in English and Arabic \xc2\xb7 Driving license valid in the UAE SOFT SKILLS \xc2\xb7 Excellent teamwork skills \xc2\xb7 Excellent communication skills \xc2\xb7 Customer care and service oriented \xc2\xb7 Positivity, motivation, flexibility, problem-solving, creative thinking, and conflict resolution WORKING AT TELIO As a company with global footprint, we offer you working in a very friendly and open-minded environment with good possibility of a professional career and technical skills development. Working at Telio Group means variety and responsibility in a globally orientated enterprise. We offer our employees demanding projects, flat hierarchies and fast decisions. We also help them to develop their very individual strengths and to work in the area of responsibility that suits them best and makes them happy. If that is your idea of a workplace, we look forward to meeting you. WELCOME ON BOARD!\xe2\x80\x9d Job Type: Full-time Application Deadline: 18/04/2024