It Support Engineer (arabic Speaker)
Doha, DAW, QA, Qatar
Job Description
Experience: 5-7 years
Language Requirement: Must be Arabic Speaker
Key Responsibilities
Provide Level 1 & 2 technical support for hardware, software, and network issues. Troubleshoot and resolve incidents related to desktops, laptops, printers, VoIP, and mobile devices. Manage and monitor Active Directory, email accounts, and user access controls. Support Windows OS, MS Office Suite, and enterprise applications. Escalate complex issues to higher-level support or vendors when required. Document incidents, resolutions, and maintain ticketing system records (ServiceNow, JIRA, or equivalent). Install, configure, and maintain PCs, peripherals, and system updates. Assist in network troubleshooting (LAN/WAN, switches, routers, firewalls). Provide remote support to users across different locations. Ensure compliance with IT security policies and assist in implementing security measures.
Job Types: Full-time, Permanent
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Job Detail
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Job IdJD2028297
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDoha, DAW, QA, Qatar
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EducationNot mentioned