Job Description

Position Summary
We are seeking a highly skilled and proactive IT Supervisor to oversee and enhance our technological infrastructure. This role is critical in bridging the gap between our operational fit-out projects and our IT systems. The ideal candidate will be responsible for managing our network and security, customizing our Microsoft 365 and ERP environments, and transforming raw project data into actionable business intelligence using advanced data analysis tools.
Key Responsibilities
1. IT Systems & Infrastructure Management:

• Administer, maintain, and secure the company's entire IT infrastructure, including servers, networks, hardware, and software.
• Implement and enforce robust cybersecurity protocols to protect company data and project intellectual property.
• Provide technical support and troubleshooting for all end-users, ensuring minimal downtime.
• Manage relationships with IT vendors and service providers.

2. ERP & Microsoft 365 Customization & Support:

• Serve as the in-house expert for our ERP system (e.g., Microsoft Dynamics, Oracle NetSuite, or similar), focusing on customization to meet the unique needs of the fit-out project lifecycle (procurement, inventory, project costing, etc.).
• Administer and optimize the Microsoft 365 suite (SharePoint, Teams, Power Automate) to streamline collaboration and automate workflows between project managers, designers, and the back office.
• Train staff on effective use of ERP and M365 applications.

3. Data Analysis & Business Intelligence:

• Develop and maintain SQL databases to ensure accurate and accessible data collection from various business units.
• Use Python, R, and BI tools (Power BI, Tableau, Google Data Studio) to analyze project performance, cost control, resource allocation, and market trends.
• Design, build, and publish interactive dashboards and reports for management, providing clear insights into key performance indicators (KPIs).
• Conduct deep-dive analysis to identify inefficiencies, predict project risks, and recommend data-driven solutions for improvement.

Qualifications & Skills

• Education: Bachelor's degree in Information Technology, Computer Science, Statistics, or a related field.
• Experience: Minimum of 5 years of proven experience in a combined IT support and data analysis role, preferably within construction, engineering, or a project-based industry.
• Technical Proficiency:
• Essential: Expert-level proficiency in Microsoft 365 administration and customization.
• Essential: Strong experience with ERP systems, including implementation of modules, customization, and user support.
• Essential: Advanced skills in SQL for database querying and management.
• Essential: Proficiency in at least one programming language for data analysis (Python or R).
• Essential: Proven experience in developing dashboards and reports with BI tools (Power BI, Tableau, or Google Data Studio).
• Other Skills:
• In-depth knowledge of networking, network security, and data protection principles.
• Excellent problem-solving and analytical abilities.
• Strong communication and interpersonal skills, with the ability to explain technical concepts to non-technical stakeholders.
• Proactive, self-motivated, and able to manage multiple priorities in a fast-paced environment.

What We Offer

• A competitive, tax-free salary.
• Visa and medical insurance as per UAE law.
• Opportunity to work on high-profile fit-out projects.
• A central role in the company's digital transformation journey.
• Professional development and career growth opportunities.

Skills Required