Job Description

Are you an all-around IT professional looking for a challenging role in Dubai?

We're seeking a proactive and skilled

IT Supervisor

to manage our entire IT infrastructure and provide essential technical support across our multi-site operation. If you thrive on solving technical problems, managing data integrity, and supporting both hardware and software systems, we want to hear from you!

Key Responsibilities

As our IT Supervisor, you'll be the go-to person for all technical matters, reporting directly to Senior Management. Your primary focus will include:

System and Data Management:

Managing backups, synchronizing

Tally

to

Inventory systems (GP Inventory)

, updating stored procedures/triggers, and maintaining the overall data integrity for sales, purchases, and inventory.

Software & Reporting:

Programming/developing the

GP Inventory System

, creating and modifying

Crystal Reports

and ad-hoc reports (including VAT changes), and setting customer invoice formats.

User & Infrastructure Support:

Handling all IT queries from local and remote users, managing

Office 365

users, overseeing

Time & Attendance

systems, and maintaining

VPN connections

and the wireless network access.

Hardware & Operations:

Providing maintenance for all computer hardware and software, managing printers, ordering supplies (e.g., toner), and maintaining the IT inventory.

E-Commerce & Retail Support:

Handling

Amazon product catalog uploads

, managing barcode printing, and updating retail-specific data (e.g., commission workings, physical stock take).

Administration:

Managing IT software/service renewals, visiting company sites as needed, and preparing IT-related data for management presentations.
What We Offer

Competitive Salary:

AED 6,000 per month.

Location:

Dubai.

Direct Impact:

A critical, hands-on role where you report directly to

Senior Management

and have a direct impact on the company's daily operations.
Your Profile

You are a reliable, dependable, and technically proficient individual with:

Strong Technical Knowledge

in both hardware and software systems. Proven ability in

Problem Solving

and

Logical/Critical Thinking

. Experience with

Database Management

(stored procedures, triggers) and

Crystal Reports

. A high degree of

Integrity and Professionalism

in handling sensitive data. Excellent

Communication

and

Customer Support

skills for assisting users at all levels. A proactive approach with the

Initiative

to manage change and work effectively in a team.
Job Type: Full-time

Pay: Up to AED6,000.00 per month

Application Question(s):

Do you have experience managing and maintaining an Inventory Management System (e.g., GP Inventory)? Are you proficient in creating and modifying Crystal Reports? Do you have experience with basic database management tasks such as updating stored procedures and triggers? Do you have experience managing users and services within the Microsoft Office 365 Admin Center? Do you have hands-on experience with managing and backing up data from Tally accounting software? Are you experienced in configuring and troubleshooting VPN connections for remote sites? * What's your salary expectation (in AED)?