Job Description

Description

IT Supervisor

Sofitel Dubai The Obelisk

Location Dubai, Dubai, United Arab Emirates

Category Rooms

HOTELS: SOFITEL DUBAI THE OBELISK

JOB TITLE: IT SUPERVISOR

REPORTING TO: DIRECTOR OF IT

COMPANY DESCRIPTION

We are far more than a worldwide leader. We are more than 240 000 women and men who share something unique.

Each and every day we host the world. We care for millions of people. We are all moved by curiosity. We love blending cultures. We are proud of our differences

Yes, we lead the way. But we want to go further, With audacity, With imagination, With passion

ACCOR HOTELS - Feel Welcome In more than 4 100 hotels in 95 countries

SOFITEL DUBAI THE OBELISK

Sofitel Dubai the Obelisk scheduled to open in the last quarter of 2019, will be Sofitel's largest property in the Middle East. The hotel will feature 501 luxury guestrooms inclusive of 86 suites and 97 serviced apartments in the heart of Dubai. A variety of trendy restaurants and bars including a contemporary Asian restaurant, a Gastro Pub, a French Brasserie and Patio will bring residents and patrons together to celebrate the French "Joie de Vivre". Guests will have the option to unwind at the So Spa and outdoor pools with private cabanas or workout in a fully-fledged fitness centre. Business travellers will have access to 1,589 square meter of meeting space including one state-of-the-art ballroom ideal for the most sought after social gatherings.

Part of the Wafi Mall new extension and close to the iconic Raffles Dubai, Sofitel Dubai the Obelisk will infuse the brand's essence with capitalizing on a perfect balance of modernism and ancient Egypt reflective of the renowned design elements of Wafi. If you are as excited as we are about connecting hearts and showing your guest passion, join us as the next Heartist -IT Supervisor and help us to make Sofitel Dubai the Obelisk a truly welcoming destination!

The Position

To handle day-to-day IT operations and to provide first level support for guests.

JOB RESPONSIBILITIES

Familiar with all the systems Opera, Micros, Windows 2003 and 2008 Servers, all windows client operating systems.

Knowledge with TCP/IP

Backup and optimizing database

Knowledge on LAN/WAN

Perform regular system's health check and capacities studies to ensure optimum performance of servers and network

Provide frontline PC and server troubleshooting

Provide In-house guest IT related matter troubleshooting

PERSONAL ATTRIBUTES

Sound Computer knowledge in Opera System, MICROS and MS office applications etc.

Pleasant personality

Neat appearance

Displays initiative

Customer/people-oriented

Pro-active and requires minimum supervision

Oral and written fluency in English

Team player

Flexible and adaptable to different working locations

QUALIFICATIONS

Bachelor of Science Degree in Information Technology

Minimum 5 years of experience in Hospitality IT ?

Experience in Hotels systems such as Opera Cloud and Simphony Cloud ?

Experience in Server Virtualization ?

Managed a team of minimum 2 employees reporting to you ?

EXPERIENCE

Minimum of 1- 2 years relevant experience