Job Description

Safir Doha Hotel is seeking an experienced

IT Officer / IT Supervisor

to ensure the smooth operation, security, and reliability of all hotel IT systems. The role is responsible for system maintenance, data integrity, user support, and coordination with vendors and management to support uninterrupted hotel operations.

Key Responsibilities:

Ensure timely preventive maintenance and repair of all hotel IT equipment and systems Coordinate quick resolution and restoration of faulty hardware, software, and systems Ensure continuous availability of IT support for critical systems and emergencies Manage IT consumables and ensure system requirements are always available Establish, monitor, and maintain data backup and recovery procedures Rebuild and restore data affected by hardware or software failures Keep Hotel Management Systems updated as per Area IT Manager instructions Support internal and external audits with required technical assistance Advise management on IT improvements, upgrades, and technological advancements Coordinate investigation and resolution of software faults and system enhancement requests Establish emergency procedures to maintain hotel operations during system failures Train employees on effective use of IT systems and provide user manuals Distribute Night Audit and system-generated reports as required Ensure compliance with hotel policies, IT standards, health & safety, and local laws

Requirements:

Previous experience in hotel IT operations Strong knowledge of hotel management systems and IT infrastructure Experience in data backup, recovery, and system security Good communication and coordination skills Ability to work under pressure and handle emergencies Locally available candidates in Qatar preferred
Job Type: Full-time