Our client develops and delivers highly specialized, technical and industry-specific training courses using leading international subject matter experts, practitioners, and technical trainers. They are looking for a IT Operations / Support / Project Specialist to support in their technical needs. Purpose/Function:
Analyze technical needs, make recommendations and implement (Project management of new IT)
Maintain existing IT infrastructure and resolve technical issues

Support IT at training events Job description / role:
Propose, implement and management (Project management) new IT solutions
Understanding business needs
Researching multiple solutions/vendors
Implementing and maintaining
Maintain, manage and upgrade existing IT infrastructure
Administration infrastructure
Training delivery tools and equipment
Resolve technical issues as they arise, and implement improvements to minimize risk of future business disruptions
Coordinate and support IT hardware and software to external customers and internal team members at training events Requirements / credentials:

Experience required:
Minimum of 5 years of experience in IT / systems operations in the GCC
Experience within either the training, conference or events industries in the GCC is an advantage
Project management experience
Worked within small teams
Education required: University degree
Languages required: Fluent in English (speaking, reading and writing)

IT proficiency / familiarity / understanding of:
LAN and wireless networks
Applications development process
HTML, CSS, JavaScript
Database and networking security systems
Audio-Video systems
Microsoft O365 Administration
Computer hardware
General OS systems, and programming languages
UAE driving license is an advantage
Ability to travel within the UAE
Can work Sunday to Thursday

Characteristics/skills: Project management knowledge/capabilities:
Ability to listen and understand business need
Research multiple options and stress-test options
Communicate cost-benefits of various options/scenarios
Procure and setup selected solutions
Implement and rollout (ensure adoption) of chosen solutions
Maintain solutions
Integrity and reliability
Customer service (internal and external) skills, with positive attitude
Organized and structured
Strong verbal and written communication skills
Flexibility and adaptability to workload and to new responsibilities
Ability to work independently, manage own workstreams and multitask