Key Responsibilities:1. Technical Support & Troubleshooting:
Provide first-line support for all IT-related issues (hardware, software, network)
Troubleshoot and resolve technical issues across desktop, mobile, and network environments
Assist employees on-site and remotely with connectivity, software, and hardware problems
2. Infrastructure & Network Management:
Monitor and maintain servers, network switches, routers, and firewalls
Manage local and cloud backups and ensure disaster recovery systems are in place
Maintain structured cabling and IT assets at multiple project sites and offices
3. Software & Tools Administration:
Install, update, and manage industry-relevant software such as:
AutoCAD, Revit, SketchUp, 3ds Max
Microsoft Office 365, SharePoint, MS Teams
Project management tools (Primavera, MS Project, Monday.com, etc.)
Provide training and support for design software and collaboration platforms
4. Data & Security:
Implement and monitor cybersecurity best practices
Ensure compliance with data protection policies
Manage firewalls, antivirus software, and access control
5. Asset & Vendor Management:
Maintain IT asset inventory including computers, printers, plotters, and mobile devices
Liaise with IT vendors for procurement, support contracts, and licensing
Job Type: Full-time
Pay: AED4,000.00 - AED5,000.00 per month
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