Job Description

We are seeking a skilled and proactive IT Officer to oversee and maintain our organization's technology infrastructure. The ideal candidate will have strong expertise in software management, hardware troubleshooting, and cybersecurity protocols, ensuring the reliability, security, and efficiency of our systems and networks.

Key Responsibilities:

Hardware & Network Management: Install, configure, and maintain desktops, laptops, printers, and other hardware Monitor and maintain LAN/WAN infrastructure, routers, firewalls, and switches Troubleshoot hardware malfunctions and ensure minimal downtime Manage asset inventory of IT equipment
Software Support:

Install, update, and troubleshoot operating systems and enterprise applications Provide user support for office productivity tools (MS Office, Google Workspace, etc.) Maintain software licenses and documentation Assist in implementation and training for new software systems
Cybersecurity:

Monitor systems for security threats, vulnerabilities, and breaches Implement and manage antivirus, firewall, and endpoint protection tools Conduct regular data backups and recovery drills Ensure compliance with internal IT policies and best practices Conduct user awareness training on phishing and data protection
General IT Administration:

Maintain IT documentation, logs, and reports Coordinate with external vendors and service providers for support contracts Provide technical support across the company in person or remotely Participate in IT audits and policy development
Qualifications:

Bachelor's degree in Computer Science, IT, or related field Minimum 5 years of experience in IT support or administration Experience with firewalls, VPNs, antivirus software, and cybersecurity frameworks Understanding of networking concepts (TCP/IP, DNS, DHCP, VLANs) Relevant certifications (CompTIA Security+, CCNA, Microsoft Certified, etc.) preferred
Skills & Competencies:

Strong problem-solving and analytical skills Excellent communication and documentation abilities Ability to manage time and multitask effectively High level of integrity and confidentiality
Please email your CV with relevant attested certificates and availability to join. career@abzi.ae

Job Type: Full-time

Pay: AED5,000.00 - AED7,000.00 per month