Job Description

:

We are seeking a qualified and dedicated

IT Officer

to oversee and maintain the organization's technological infrastructure. The ideal candidate will ensure efficient IT operations, provide professional technical support to staff, and contribute to system security, maintenance, and digital transformation initiatives.

Key Responsibilities:

Install, configure, and maintain computer systems, software, and network devices. Provide first-line technical support to resolve hardware, software, and connectivity issues. Manage system updates, backups, and cybersecurity protocols. Administer email servers, user accounts, and access permissions. Monitor system performance and implement improvements where needed. Ensure data protection, compliance, and secure information handling. Coordinate with IT vendors and service providers for maintenance and upgrades. Support the integration of digital tools, websites, and online learning platforms. Assist in IT training sessions and documentation for staff.

Qualifications & Requirements:

Bachelor's Degree

in

Information Technology, Computer Science, or related discipline

. Minimum

3 years of experience

in IT support, system administration, or network management. Strong understanding of

Windows, Office 365, networking, and cloud environments

. Familiarity with

website hosting, CMS, and cybersecurity principles

. Excellent troubleshooting, analytical, and problem-solving abilities. Strong interpersonal and communication skills in

English and Arabic

. Ability to manage multiple projects independently and meet deadlines. Industry certifications such as

CompTIA, Cisco (CCNA), or Microsoft (MCSA)

are an advantage.
Job Type: Full-time

Education:

Bachelor's (Required)
Experience:

* IT Officer: 3 years (Required)