Position: IT Manager (Full time #534285) Property / Office: Mandarin Oriental, Muscat Location: Muscat, Oman
Scope of Position
The IT Manager is responsible for managing all local systems and services in the Hotel which includes networks and telephony, hardware, operating systems, guest-facing technologies, information security and all related systems.
It is the IT Manager\xe2\x80\x99s role to provide user training and support of all property systems, network enhancements, hardware and software support. Additionally, to maintain an inventory of all hardware products and software licenses, and reviews maintenance agreements.
Responsibilities Hardware
Servers, Workstations and Handheld Devices
Active and Passive Components of the Network and Cable Plant
Printers, Scanners and other peripherals connected to the hotel LAN
Software
Operating System, Network Administration Tools
Remote Access, Terminal Servers, VPN
Office Automation and Productivity
Hotel Specific Core Applications
Interfaces and Integration Applications
Desktop tools and applications
Local management as required of Intranet and ASP Applications
Telecommunication
PABX, Attendant Console, Handsets
Mobile phones and cordless connections
Call Accounting
Voice Mail
Paging System
Audio and Video Conferencing
Active and Passive Components of the Cable Plant
In Room Entertainment System [IRES)
Audio Equipment
Active and Passive Components of the Cable Plant
High Speed internet Access [HSIA)
Guestrooms
Meeting and Function Rooms
Business Center
Public Areas
Audio / Video Systems
Guestrooms
Meeting and Function Rooms (internal meetings only)
BGM systems for Restaurants, Bars and Public areas
Digital Signages
Proven experience as AV Technician
Ability to transport, set up and fix equipment
Knowledge of camera and lighting techniques and editing software
Must be creative and flexible with strong communication skills and the ability to interact with colleagues and clients, often under deadline pressure
Proficient with computer systems used in multimedia production, word processing skills
Able to sit and stand for long periods of time and have good hearing and eyesight
Advanced technical skills, ability to repair equipment and learn new technology
High school diploma or GED and/or an associate\'s degree
Advertised: 15 Mar 2023 Arabian Standard Time Applications close: 12 Apr 2023 Arabian Standard Time
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