Job Description

Responsible for end-to-end IT operations, infrastructure, and security, ensuring reliable systems, cloud scalability, and business continuity. Owns AWS cloud architecture, IT policies, vendor contracts, end-user support, and compliance.

Key Areas:

Manage AWS infra (design, security, backups, cost control). Lead IT operations (SLAs, Intune, patching, Wi-Fi, VPN, PABX, asset mgmt). Ensure IT security (IAM, RBAC, endpoint, firewall, WAF, DR). Administer productivity and business apps (Workspace, M365, Zoho, finance/HR systems). Support marketing/sales tools (email, SMS, analytics integrations). Oversee vendor contracts, renewals, IT budgeting. Enforce IT compliance, data privacy, and audit readiness.

Core Responsibilities

I

T Operations & Infrastructure

System uptime, monitoring, patching, backup, disaster recovery, business continuity. Vendor management, IT budgeting, procurement. L1-L3 escalation and SLA enforcement.

Cloud & Security

AWS design/operations (EC2, S3, VPC, IAM, Route 53, CloudFront, scaling, security). Cloudflare administration (WAF, SSL/TLS, DNS). Endpoint security (Bitdefender, CrowdStrike, Sophos). Role-based access controls (RBAC) across tools.

Device & User Management

Microsoft Intune (MDM, patching, software deployment). Device onboarding, Wi-Fi access, VPN, printers, biometric attendance systems.

Applications & Productivity Suites

Google Workspace, Microsoft 365, Zoho admin. Support for finance/HR applications (on Windows servers). PABX solutions (Grandstream). Survey/marketing/email tools (Mailchimp, SES, Twilio, Mandrill, etc.).

Marketing/Business Integrations

Twilio/SMS providers integration. Marketing platform automation (Google Ads, Meta Ads). Zoho Desk & SalesIQ for support.

Compliance & Governance

Licensing, software audits. Data privacy regulations. IT policies and reporting (invoices, VAT filing support).
Job Types: Full-time, Permanent

Pay: AED7,000.00 - AED8,000.00 per month

Application Question(s):

* What is your visa status?