Company Description

Swissotel Al Ghurair & Swissotel Living Al Ghurair Hotel is a 620-room-and-suite upper upscale property. Catering for both business and leisure clientele. The hotel is located in Deira in the heart of Dubai and within easy reach of major tourist landmarks, leisure destinations and city services. It is linked to the Al Ghurair Shopping Centre, only 3 stops away on the Dubai Metro from the Dubai World Trade Centre and a 10 minute drive from Dubai International Airport.



As an IT Intern, you will assist the IT team in providing support to hotel staff and guests.

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies and the opportunity to earn qualifications while you work
• Opportunity to develop your talent and grow within your property and across the world

Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

• Assist the IT team in providing technical support to hotel staff and guests. This includes troubleshooting hardware and software issues, resolving network connectivity problems, and assisting with printer and peripheral device setups.
• Participate in routine maintenance tasks such as updating software, performing hardware checks, assist with inventory management of IT equipment.
• Help with the setup and maintenance of the hotel\'s computer network, including routers, switches, and access points. Troubleshoot network issues and assist in ensuring network security.
• Provide basic IT training to hotel staff to help them effectively utilize computer systems and software applications.
• Maintain accurate records of IT equipment, software licenses, and configurations. Assist in creating and updating IT documentation and manuals.
• Collaborate with the IT team on various IT projects, which may include system upgrades, software installations, and technology enhancements.
• Provide friendly and efficient customer service when assisting staff or guests with IT-related inquiries or problems.

Qualifications

• Currently pursuing or recently completed a degree in Information Technology, Computer Science, or a related field.
• Strong interest in IT and a willingness to learn.
• Basic knowledge of computer hardware, operating systems, and software applications.
• Familiarity with networking concepts is a plus.
• Excellent problem-solving and troubleshooting skills.
• Good communication and interpersonal skills.
• Attention to detail and ability to follow instructions.
• Ability to work independently and as part of a team.

Additional Information

Visa requirements:

Please note that you must be eligible to live and work in Dubai. Swissotel Al Ghurair & Swissotel Living Al Ghurair will cover visa costs and flights for selected candidates from place of origin.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor\xe2\x80\x99s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow\'s hospitality. Discover the life that awaits you at Accor, visit

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Swiss\xc3\xb4tel