Job Description

JOB TITLE : Analyst - IT Infrastructure & Platforms
DEPARTMENT : Information Technology
JOB PURPOSE
Implement and manage heterogeneous technology environment with strict adherence to defined IT infrastructure & security standards, policies and compliance standards.
PRINCIPAL ACCOUNTABILITIES
? Establishes secured networking environment by design, system implementation and system configuration.
? Defining, documenting, and enforcing system standards.
? Ensure optimum availability of IT Network Services to business & customers.
? Ensure safety, security and integrity of enterprise network and data.
? Maximizes network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades, collaborating with network architects on network optimization.
? Secures network system by establishing and enforcing policies.
? Reporting network operational status.
? Securing & monitoring the network accesses through optimum configuration of firewalls and other network security equipment.
? Managing and administering IP telephony system.
? Managing internet and email proxy for securing email traffic and Internet traffic.
? Organising preventive maintenance of IT infrastructure agreed by vendor as per Annual Maintenance Contract.
? Routine performance monitoring of IT Infrastructure & devices.
? Review of system generated alerts, notifications and timely actions/closures.
? Update of OS/Firmware patches and vendor recommended fixes.
? Annual/Bi-Annual/ Quarterly security updates as per defined information security-patching policies.
? Develop and maintain disaster recovery procedures of IT Infrastructure and associated software components.
? To ensure documentation and availability of relevant policies, process and procedures, timely review, update and communication to ensure strict adherence.
JOB CONTEXT
- IT Network infrastructure at production data centre, disaster recovery data centre and branches.
- Network Security Infrastructure at Production & Disaster Recovery data centres.
- IP Telephony Infrastructure.
- Video Conferencing System.
- SDWAN and Cloud migration Job Type: Full-time Salary: AED14,000.00 - AED18,000.00 per month Experience:

• IT Infrastructure: 5 years (Required)