Full Cart Group is looking for a skilled and proactive IT & E-Commerce Support Executive to manage our online platforms, including InstaShop, Talabat, and WhatsApp Business application, while providing technical support for office hardware and handling customer-related digital issues.
Key Responsibilities:
Manage and update product listings, pricing, and promotions on InstaShop and Talabat.
Handle and respond to customer queries and complaints through WhatsApp Business and other digital platforms.
Monitor and improve customer ratings and Google reviews, ensuring positive brand reputation.
Troubleshoot and maintain office hardware such as printers, computers, and network devices.
Coordinate with vendors or technical teams for repair and maintenance as required.
Ensure smooth daily operations of all IT-related activities across the company.
Provide support for any system or application-related issues faced by the team.
Generate regular reports on online sales performance, system status, and customer feedback.
Requirements:
Minimum 2 years of experience in the UAE in IT or e-commerce support roles.
Strong knowledge of online food delivery platforms (InstaShop, Talabat).
Basic knowledge of hardware troubleshooting and network systems.
Good communication and problem-solving skills.
Ability to work independently and handle multiple responsibilities.
Job Types: Full-time, Permanent
Pay: From AED3,500.00 per month
Beware of fraud agents! do not pay money to get a job
MNCJobsGulf.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.