Job Description

Key Responsibilities

Oversee and maintain the company's IT infrastructure, including networks, hardware, and software.
Provide technical support and troubleshooting for staff across various departments.
Ensure proper software functionality at workstations.
Keep IT systems updated and running efficiently.
Collaborate with external IT vendors for complex issues and system upgrades.
Manage user accounts, permissions, and system configurations.
Monitor and enforce IT security policies and procedures.
Conduct regular security audits and assessments to ensure compliance with regulations.
Implement best practices for data protection and user privacy.
Track and manage the office IT assets
Order and configure new equipment as necessary.
Ensure timely repair or replacement of broken equipment.
Oversee software licenses and ensure compliance with company policies.
Maintain an inventory of software licenses and track renewal dates.
Assist in planning and executing IT-related projects and upgrades.
Create and update documentation for troubleshooting and procedures.
Collaborate with other departments to address their IT needs.
Liaise with external IT providers as needed.
Report on IT support activities and suggest improvements to management.

Qualifications

Bachelor's degree in IT, Computer Science, or a related field.
Proven experience in IT support, coordination, or administration.
Strong knowledge of network and system administration (LAN/WAN, routers, firewalls).
Strong troubleshooting and problem-solving skills.
Excellent communication skills and the ability to assist non-technical staff.
Capacity to manage multiple tasks in a fast-paced environment.
Experience in the lighting or related industry is a plus.
Familiarity with lighting design software (e.g., AutoCAD, Dialux) would be an advantage
IT support certifications (e.g., CompTIA A+, Microsoft Certified Professional) are preferred.

Benefits

Competitive salary and benefits package.
Opportunities for professional growth and training.
A friendly and innovative work environment.

Job Type: Full-time