Job Description

Duties & Responsibilities:

1. Manage IT Support team and report to Asst. IT Manager

2. Attend all ERP related issues from end users and log complaint to the service providers, if required.

3. Hardware asset control in the Mall (Keep minimum hardware assets, Numbering the assets, keep log book for the assets)

4. Anti-virus management (Maintain the domain as 'virus free' always...)

5. Keep a hand book, in which log all the issues / Complaints registering from the end users and fix the issues one by one. All the calls must be recorded in this and its track record should be maintained with proper vendor / application name on it.

6. Backup taking to external devices and it keep it safe and secure

7. Follow up with service providers to fix all the issues in time.

8. Preparation of LPOs and invoice submitting/ tracking.

9. Coordinate with Accounts Dept. to do the payments in time.

10. Filing the documents.

11. Core Level network maintenance.

12. Create and maintain ERP user IDs according to the user designation.

13. Training for cashiers and clerk ID creation for them.

14. Partial stock taking / Processing, according to the instruction.

15. Software and Patch updating for all the network clients.

16. Maintain Daily work Log, and prepare Weekly report (on Friday), monthly report (on each 30) and submit it to Asst.

Manager.

Skills:

Management and supervisory skills Ability to install and administer computer Hardware, software and networks Team building skills Analytical and problem solving skills Decision making skills Effective verbal, presentation and Listening communications skills Effective written communications skills Computer skills including the ability to operate computerized accounting, Spreadsheet, word-processing, graphics, and programs at a highly proficient level. Stress management skills Time management skills

Important Notes:

The Candidates Age should not exceed More than 30 years. The Candidates must have a minimum of 3 years of experience. Applicants who can join us immediately are preferred The salary range for this position is between

QR 3,000 and QR 5,000

per month.
Job Type: Full-time

Pay: QAR3,000.00 - QAR5,000.00 per month