Job Description

The Job Holder will be responsible to Oversee IT requirements of SNTTA Travel & SNTTA Cargo. Assess/Support software systems/needs according to requirements provided by the management and other departments. Maintain company hardware /software application systems and Support Database(s), oversee computer systems and websites, and troubleshoot whenever necessary.

Support eTravel/Travea, Navision, Flotilla, Oracle, AWS, GDS and other software used by SNTTA group. Maintaining in-house applications & websites To maintain high uptime for all servers by updating new patches, update virus and spyware protection and daily backups of data. Maintain and control GDS logins, web airline & other online logins for staff Troubleshoot LANIWAN for Rolla, Dhaid, Emirates GSA office, SHJ Airport Cargo & OCI Administrate & support on premise & servers in OCI Support PABX, Attendance & UPS systems for Rolla, Dhaid, EK GSA, SHJ Airport Cargo offices Oversee external connectivity with GDS, Payment & SMS gateways and other service provides Research opportunities to provide IT support to improve overall business Setup IT procedures, educate end-users on IT Policies and Document the overall IT setup To be involved in evaluation and purchase of new hardware/software products and in the planning, selection of vendor and implementation of IT projects. Upgrade software systems as per the requirements, coordinate and train users and participate in the implementation of new software/hardware in conjunction with senior managers/ software/hardware vendors. Responsible and fully aware of the terms and conditions of the Service/Licensee/Franchise Agreements between Sharjah National Travel & Tourist Agency LLC (or its subsidiaries) with the parties involved. Comply with all Company's Policies , manual and Procedures
Job Type: Full-time

Pay: AED7,000.00 - AED8,000.00 per month

Education:

Diploma (Required)
Experience:

Travel and Tourism: 3 years (Required) * IT: 3 years (Required)