Job Description

? Business Process Analysis & Requirement Gathering

Work closely with stakeholders across departments (finance, procurement, projects, HR) to understand and document business processes and ERP requirements.

? ERP Configuration & Customization

Configure ERP modules to align with documented workflows, customize forms, reports, dashboards, and implement automation using platform-specific tools and coding (e.g., Python, SQL, XML).

? Implementation & Integration

Lead the end-to-end implementation of ERP systems: installation, setup, data migration, integration with other business systems via APIs/web services.

? Data Management & Migration

Plan and execute data migration from legacy systems, ensuring data mapping, cleansing, and validation are accurate and complete.

? User Support & Technical Troubleshooting

Provide 1st and 2nd-level technical support: troubleshoot system errors, resolve user issues, log tickets, collaborate with vendors for complex problems.

? End-User Training & Documentation

Develop training materials and conduct sessions to ensure staff can efficiently use ERP functionalities. Create and maintain user manuals and knowledge-base articles.

? Testing & Quality Assurance

Design and execute testing protocols (unit, integration, UAT). Validate configurations, report bugs, and work with teams to remediate before go-live.

? Routine Maintenance & Upgrades

Apply patches, system updates, performance tuning, and ensure smooth version upgrades in line with vendor best practices.

? Security, Access Control & Compliance

Manage user roles and permissions using Role-Based Access Control (RBAC); enforce segregation of duties (SoD); ensure data integrity and security compliance.

? Monitoring, Reporting & Continuous Improvement

Monitor system performance, generate reports and dashboards, identify enhancement opportunities, and propose process optimizations.

? Vendor & Stakeholder Coordination

Liaise with external vendors, consultants, and internal project teams during system enhancements, issues, or upgrades. Present system performance and planned changes to senior management.

Job Type: Full-time

Application Question(s):

Do you have experience in Oddo ERP System?
Experience:

2years: 2 years (Preferred)
Application Deadline: 17/08/2025