Job Purpose

Lead and manage implementation of integrated applications/solutions to meet business needs and optimize information/data integrity and consistency. Accountable of the complete integration process and platform and manages deployment and configuration.

Principal Accountabilities

Operational

• Should be able to work independently as well as in team. Must possess good analytical and problem-solving skills
• Should be able to effectively communicate (verbal or in written) with Customers, team members and Product vendors on the matters related to all integration areas
• Documents and maintain Knowledge database to share experience and knowledge with team members in order to enhance efficiency and reduce single person dependence
• Coordinate work tasks with Customer, team members, and Product Vendors to perform the tasks assigned efficiently in Timely manner
• Analyses business needs and conceptualises solutions to meet integration requirements
• Should be Customer centric, achieve customer satisfaction and maintain proper perspective in all activities.
• Executing the details of each interface through understanding integration requirement and designing an optimal solution
• Investigating and researching solutions, integration opportunities and recommending the same to the Application Development Manager
• Managing integration projects
• Participating in the implementation of new application development projects specifically focusing on integration/interface requirements
• Acting as an internal consultant and primary resource for issues regarding designing, building, testing and activating application interfaces
• Developing, supporting and maintaining documentation and procedures as needed
• Developing and maintaining models and documentation of business and system requirements and configuring systems accordingly
• Participating as a member of implementation project team, working in collaboration and communicating effectively with project managers and other team members across IT department
• Providing training to other IT staff and end users as appropriate
• Providing integration engine function, design and building expertise to produce successful interface implementations at the facility
• Coding and configuring Interface Engine according to documented specifications and in some cases, works with business teams to develop such specifications
• Contributing to preparation of testing scripts and integration testing tasks
• Planning and supervising the day to day activities of the section; streamlining processes wherever possible
• Evaluating workload, conducting performance evaluation and initiating necessary actions
• Understanding the training requirements of the team and communicating the same for the benefit of the training department/section
• Providing practical training and education across such areas as: conflict resolution, grievance handling, performance management and negotiation
• Providing on the job training and orienting the team during course of work

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