Job Description

Join our Team

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About this opportunity:

Ericsson as the tech firm that created the mobile world, and with more than 60,000 patents to our name, we've made it our business to make a mark. When joining our team at Ericsson you are empowered to learn, lead, and perform at your best, shaping the future of technology. This is a place where you're welcomed as your own perfectly unique self and celebrated for the skills, talent, and perspective you bring to the team.



Are you in?


We aim to attract and guide the most hardworking, innovative, and creative technology minds. The profile we are looking for is a customer minded colleague, is responsible for the coordination, support, management and execution of 1st Level proactive and reactive maintenance activities to ensure that services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels. As a part of our Operation & Support Team, you will play a key role in managing the delivery of services on our "live" customer network, broadcast platform and/or IS/IT infrastructure, manage external (Customer) & Internal Stake holders.

We are looking for:

Graduates who have completed their graduation from Engineering program (4 years of university education) by 2024 and 2025 Degree in Software Engineering or similar 0-1 year of total experience

What you will bring:

Basic understanding of programming and scripting language Sound Linux/Unix handling knowledge. Scripting (e.g. Python, Ansible) Knowledge of container technologies e.g. Docker/Kubernetes Knowledge of service operations (problem, event, incident mgmt.) Understanding of IT application environment handling and delivering versus defined Service Level Agreements. ITIL processes knowledge is a merit Ericsson or any other e-wallet Vendor Mobile platform knowledge is a plus. Embrace working in a rapidly developing area, understand that innovating, adapting and responding to change is key to becoming successful. Basic understanding of IT and Telecommunication

What we are offering:

12 months paid on job training and rotation with cutting edge technology exposure. Explore your passion for innovation and your desire to join a leader. You'll enjoy an open, inspiring culture that encourages idea generation and hands on experience. Mentorship programs provided by senior specialists in the industry.

Would you like to take a tour to "Life at Ericsson MEA", visit short video

https://youtu.be/3_O_MTt0PAY?si=HnqI4J3gpj2papL

Why join Ericsson?

At Ericsson, youll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of whats possible. To build solutions never seen before to some of the world's toughest problems. Youll be challenged, but you won't be alone. Youll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What happens once you apply?

Click Here to find all you need to know about what our typical hiring process looks like.


Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.

Primary country and city:

United Arab Emirates (AE) || Dubai

Req ID:

767577