About FTI Consulting

FTI Consulting is a global business advisory firm, dedicated to helping organisations navigate and manage a diverse range of complex issues and business challenges. Our expertise covers the spectrum of Corporate Finance & Restructuring, Economic Consulting, Forensic & Litigation Consulting, Strategic Communications and Technology. We are a company of more than 7,500 professionals with annual revenues in excess of US$2.8 billion, with offices located in every major business centre in the world.

Our professionals are some of the most experienced leaders in their fields and advise across a range of industries. Our clients engage us for high-stakes concerns or emerging opportunities that require specialised expertise, and over the past two decades we have been engaged to work behind the headlines on some of the biggest news stories to date.

FTI Consulting is a fast growing and vibrant place to work. Steered by our values of Integrity, Creativity, Achievement, Empathy and Respect, its meritocratic culture invites both collaboration and healthy debate. We are large enough to be trusted by our clients to solve their biggest issues and yet small enough to know our colleagues on a personal level enabling better team working and a supportive culture to develop your career goals and ambitions.

About the Role

The Inside Sales Representative (ISR) position is an opportunity lead and meeting generation role working in concert with FTI account management teams and direct sales professionals. Working from our internal database and CRM system, as well as publicly available information from customer web sites, industry associations, and business intelligence services, the ISR will call targeted customer contacts to introduce our solutions, qualify interest, and schedule meetings for the direct sales professionals.

FTI\xe2\x80\x99s Technology segment provides comprehensive eDiscovery software and services, digital forensics, data privacy and information governance and blockchain solutions, therefore it is not expected that the ISR will close new deals over the phone. However, as the ISR gains added knowledge and experience, it is expected that they will be able to qualify newly identified deals to determine the match of the prospect\xe2\x80\x99s needs and decision criteria with FTI\xe2\x80\x99s Technology competencies and competitive advantage.

What You\xe2\x80\x99ll Do

• Contact 50 leads per day from the CRM database, or ISR-generated names from publicly available resources
• Connect with 10-12 contacts a day to explain our solutions and generate interest for a meeting
• Schedule 2 meetings per day (on average) with interested contacts
• Maintain call records and activity notes in CRM database and other internal tracking methods
• Participate in go to market campaigns for lead generation and contacts attendance
• Communicate with team members to transition call and meeting information as well as receive new account information from the team
• Maintain daily contact with the sales management team to discuss accounts and prospects within those accounts

Basic Qualifications

• Bachelor\xe2\x80\x99s degree
• At least one year of sales experience having sold eDiscovery services
• Positive, engaging, and resilient approach to telesales position and duties

Preferred Skills

• Excellent communication and listening skills
• Quick learner and curious by nature
• Organized working style, and committed to deadlines
• Ability to understand key value proposition for FTI\xe2\x80\x99s Technology solutions and other adjacent service offerings
• Ability to comprehend and articulate how the prospects and clients will recognize value by engaging FTI
• Strong reasoning skills and the ability to explain how a customized set of services might be combined to create an overall client solution
• Capability to understand the eDiscovery process and how different events in the lifecycle impact a prospect\xe2\x80\x99s decision criteria
• Ability to handle objections
• Ambitious, self-starter, responsive and reliable
• Legal industry experience preferred
• Knowledge and understanding of the target markets
• Microsoft Office skills (primarily Outlook, Excel and Power Point)
• Proficient in English

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Our Benefits

Apart from the well-structured career path and excellent team environment, our employees enjoy a variety of perks and benefits.

We offer a competitive benefits and wellbeing programme including private medical insurance, dental insurance, life insurance, income protection, flex critical illness cover, 5% employer pension contribution, holiday buy, discounted gym membership, interest free travel loans, paid volunteer hours and corporate matching for charitable donations, and much more.

About FTI Consulting

What makes us unique? With more than 7,500 employees located in offices in every corner of the globe, we are the firm our clients call when their most important issues are at stake. Regardless of what level you are, you will have the opportunity to work alongside and learn from top experts in your field on high-profile engagements that impact history. Our culture is collaborative, and we value diversity, recognition, development and making a difference in our communities.

FTI Consulting is publicly traded on the New York Stock Exchange and has been recognized as a Best Firm to Work For by Consulting magazine and one of America\xe2\x80\x99s Best Management Consulting Firms by Forbes. For more information, visit and connect with us on ( ), and .

FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.

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Additional Information

• Employee Status: Regular
• Exempt or Non-Exempt?: Exempt
• Job Family/Level: Op Level 2 - Senior Consultant
• Payroll Expense Type: Infrastructure (Non-billable)
• Citizenship Status Accepted: Not Applicable

Compensation

FTI Consulting