The Indoor Sales Officer is responsible for assisting walk-in customers, understanding their building material requirements, recommending suitable products, and ensuring a smooth sales process. The role involves maintaining product knowledge, achieving sales targets, and providing excellent customer service within the store.
Greet and assist walk-in customers in the showroom professionally and promptly
Understand customer needs and suggest appropriate building materials (e.g., tiles, cement, sanitary ware, paints, hardware, etc.)
Provide product features, pricing, availability, and technical specifications
Prepare and follow up on quotations and sales invoices
Close sales and process customer orders through the POS system
Coordinate with inventory and logistics teams to ensure timely delivery of materials
Maintain showroom display and ensure cleanliness and proper arrangement of products
Achieve or exceed monthly and quarterly sales targets
Collect customer feedback and report to management for service improvement
Stay updated on industry trends, new products, and competitors' offerings
Build and maintain long-term customer relationships for repeat business
Handle customer complaints professionally and escalate unresolved issues
Job Type: Full-time
Language:
* Arabic (Preferred)
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