Job Description

Role Overview:
The HR Generalist is responsible for providing comprehensive HR support across the employee lifecycle, including payroll administration, recruitment, onboarding, employee relations, performance management, training, and compliance. This role acts as a key point of contact for employees and managers, ensuring HR processes are consistently applied, legally compliant, and aligned with company policies and culture.
Key Responsibilities:
Payroll & HR Administration
Prepare and process monthly payroll accurately and on time.
Verify timesheets, attendance, overtime, allowances, and expense claims.
Manage payroll changes including new hires, promotions, salary adjustments, transfers, and terminations.
Reconcile payroll discrepancies and respond to employee payroll queries.
Maintain payroll records and generate reports for audits and management review.
Recruitment/Onboarding/Offboarding
Support end-to-end recruitment processes including job postings, CV screening, interview coordination, and offer preparation.
Prepare employment contracts and related documentation in line with company policy and labour law.
Coordinate onboarding activities to ensure new hires are effectively integrated into the organisation.
Manage employee offboarding, including exit documentation, system access removal, and company asset recovery.
Manage visas, EOS and general employment terms.
HR Operations & Systems
Maintain and update HRIS with accurate employee data, personal records, leave balances, and contract details.
Prepare HR-related letters, certificates, confirmations, and official documentation.
Performance Management
Support the administration of performance management processes, including probation reviews, annual appraisals, and goal tracking.
Assist managers with performance documentation and performance improvement plans (PIPs).
Maintain performance records and reporting.
Employee Relations
Act as a first point of contact for employee queries related to HR policies, payroll, benefits, and employment matters.
Support disciplinary and grievance processes, including investigations, documentation, and hearings in line with company policy.
Promote a positive employee experience and escalate complex issues where required.
Learning, Training & Development
Coordinate new-hire orientation and mandatory training programs.
Organise and track internal and external training sessions.
Maintain training records and ensure compliance with internal and regulatory requirements.
Support managers in identifying development needs and arranging relevant training opportunities.
Compliance & Reporting
Ensure HR practices comply with labour laws, company policies, and internal procedures.
Assist in preparing monthly, quarterly, and ad-hoc HR and payroll reports.
Support internal and external audits by providing required documentation and data.
Additional Tasks
May be assigned.

Skills Required