Job Description

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Key Responsibilities:
Employee Relations & Engagement

• Serve as the first point of contact for employee concerns and grievances.

• Conduct employee engagement activities, surveys, and feedback sessions.

• Build strong rapport with employees across functions to maintain open communication.

Grievance Handling & Conflict Resolution

• Investigate and resolve employee complaints in a timely and objective manner.

• Maintain detailed documentation of all grievance and disciplinary cases.

• Advise managers on fair treatment and conflict management best practices.

Labor Law Compliance

• Ensure adherence to applicable labor laws (Factories Act, ID Act, Shops & Establishments, etc.).

• Monitor statutory compliances including working hours, overtime, holidays, etc.

• Liaise with external agencies and labor inspectors during audits or inspections.

Disciplinary Action & Investigations

• Support the disciplinary process including issuing warnings, conducting inquiries, and preparing documentation.

• ?Ensure all actions are legally compliant and fairly administered.

Industrial Relations (if applicable)

• Coordinate with union representatives to ensure healthy labor-management relations.

• Support collective bargaining processes and assist in agreement renewals.

Welfare & Retention

• Oversee implementation of employee welfare programs (transport, meals, hygiene, health checks, etc.).

• Support HR in identifying attrition trends and designing retention strategies.

Exit & Offboarding

• Conduct exit interviews and analyze reasons for attrition.

• Ensure smooth offboarding and compliance with final settlement protocols.

Qualifications & Experience:

• Bachelor's or master's degree in human resources, Labor Law, or related field.

• 2-4 years of experience in HR/Employee Relations, preferably in FMCG or manufacturing setup.

• Knowledge of labor laws and disciplinary procedures is essential.

• Experience dealing with unions or field teams is a plus.

Skills & Competencies:

• Excellent interpersonal and communication skills.

• Strong understanding of Indian labor law.

• Empathy, fairness, and integrity in handling sensitive matters.

• Problem-solving and conflict-resolution capabilities.

• Proficient in MS Office and HRIS tools.

Skills Required