Job Description

: HR Specialist (E-Commerce)
Position: HR Specialist (Mid-Level)
Industry: E-Commerce / Retail Technology
Location: Dubai, UAE
About the Role:
We are a dynamic player in the fast-paced E-commerce sector, seeking a dedicated and knowledgeable HR Specialist to join our growing team in Dubai. This role is perfect for a mid-level professional who thrives in a digital-first environment and is passionate about building talent and culture in the UAE's competitive landscape. Direct experience in E-commerce or a related high-volume, tech-driven industry is essential for success.
Key Responsibilities:
Core HR Functions:

• Manage the full employee lifecycle for assigned business units, from onboarding to offboarding.
• Serve as the primary point of contact for employee inquiries, providing guidance on HR policies, UAE labor law, and company procedures.
• Maintain accurate and up-to-date employee records in the HRIS.
• Support payroll processing by providing accurate data on attendance, leaves, and changes.
• Assist in the development and implementation of HR policies and initiatives.

E-Commerce & Talent Focus:

• Recruitment: Partner with hiring managers to identify staffing needs, source candidates (with a focus on digital, marketing, logistics, and tech roles), coordinate interviews, and manage the offer process.
• Performance Management: Facilitate the performance review cycle, guiding managers on goal-setting, feedback, and development plans suited for agile teams.
• Employee Engagement: Develop and execute initiatives to boost engagement, retention, and culture within a often fast-paced and remote/hybrid work setting.
• Compliance: Ensure all HR practices comply with the UAE Federal Labour Law and relevant free zone regulations.

Requirements (Must-Have):

• Minimum 3-5 years of generalist HR experience, with at least 2 years specifically within an E-commerce, digital retail, or technology company in the UAE.
• In-depth, practical knowledge of UAE labor laws and visa processes.
• Proven experience in recruitment, employee relations, and HR administration.
• Excellent communication and interpersonal skills, with cultural sensitivity.
• Ability to work independently, manage multiple priorities, and adapt to the rapid pace of an E-commerce business.
• Bachelor's degree in Human Resources, Business Administration, or a related field.

Preferred Qualifications:

• HR certification (e.g., CIPD, SHRM).
• Experience with HRIS platforms.
• Understanding of the unique HR challenges in scaling E-commerce operations.

What We Offer:

• A key role in a growing and innovative company.
• Opportunities for professional development.
• Competitive compensation and benefits package.

Skills Required