COME JOIN THE WORLD\xe2\x80\x99S MOST INTERNATIONAL COMPANY

A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. DHL UAE is the recognized market leader in Express logistics and an Employer of Choice - ranked consistently as Great Place To Work in the UAE

Join our team and discover how an international network that\'s focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit

What makes DHL great? Our People! Help us find the best.

JOB PURPOSE

The job holder is involved in managing the day to day HR transactional processes involving the employee life cycle example: Payroll, HRIS (e-HR) administration, Separation process calculations and processing on system and bank transfers for approx. 1250 employees in DHL UAE. The incumbent will be the key point of contact for employees and managers providing support on queries, related to payroll, general policies and system support.

PRINCIPAL ACCOUNTABILITIES

Payroll Management

• Ensure the administration and end to end process of the monthly payroll in a timely, efficient manner within the deadline; ensuring accuracy in the payroll process and bank files for approx.1250 employees in DHL UAE.
• Ensure accuracy in regular and exit payroll every month within the deadline for all entities
• Ensure proper documentation of any changes in the employee remuneration/position is captured and maintained for review of external auditors.
• Payroll reports for Finance and management of the DPDHL audit requirements (CRISP audit management)
• Provide analysis and recommendations based on trends, exceptions and discrepancies
• Handle all queries pertaining to payroll for permanent and temporary heads
• Ensure month end reports( Crest & OT) are validated and submitted in line with defined process including permanent heads, temporary DHL issued contracts and high level subcontractor information

HR System Administration & Management (RAMCO/E-HR)

• Manage HR Information System (RAMCO/E-HR ) to ensure that all personnel records are accurate and up to date and HR reports can be generated from the System.
• Ensure the system is secured and information is managed discretely and confidentially.
• To manage the correct level of user access to maintain a secure site.
• Ensure all department administrators and users are trained on the system and any changes in the application are communicated to the employees.
• Give feedback to Area Office regarding HRIS and implementations and make recommendations on upgrading of the system to accomplish current and future requirements.
• Manage and administer Leave Module to track leave entitlements i.e annual & sick leave

• Address all queries pertaining to system access and other benefit entitlements of employees
• Training/Supporting new supervisors with systems as appropriate.
• Auditing system data and access levels from time to time to review any historic cases or anomalies.

Exit Process

• Manage end to end separation process for leaver\xe2\x80\x99s e.g managing queries pertaining to process, calculation of settlement benefits and related exit procedures.
• Ensuring the final settlement request is submitted to Finance as soon as the cancellation papers and exit checklist is received.
• In conjunction with the PRO team track and ensure process for all abscondment cases is documented in line with local regulations.
• Ensure a final settlement notification letter is submitted to the bank before processing any payments.
• Book Exit ticket via Travel Desk in line with the company policy. Ensure all payments are processed prior to employee exiting the country and ensure a smooth exit process.
• Ensure exit check list is updated and all access for leavers are cancelled and notifications are sent as per process to the stakeholders.
• Track and ensure all leavers complete exit process within the legal time frame

Others

• Manage the Conflict of Interest process for all employees in line with the Global & Regional guidelines.
• Handle business request related to reports from HR Systems e.g Cost to company, Active list
• Monitoring and Tracking Annual Leave balances and sending reminders
• Assist in ensuring a smooth annual salary review process and payroll processing.
• Implement any projects related to HR Operations and C&B as required
• Ensure CRISP/ Audit Samples are uploaded on the drive every month so we have a varied sample ready for the audit as per defined timeline
• Support HR Operations team with collating month end data related to staff cost such as total subcontractors details within all functions.
• Ad-hoc activities such as issuing memos, letters and any changes to employee entitlements
• Job cover for HR Helpdesk and HR Operations team processes during Annual leave, sick leave, etc.
• Automation of processes and simplification of process

YOUR SKILLS AND COMPETENCIES

Qualifications
Minimum University Degree preferably in the field of HR or Finance

Experience
3-4 years previous experience as a Human Resources Generalist or Payroll Executive in a professional services environment

Key Knowledge, Skills and Competencies

• Excellent interpersonal communication skills both verbal and written and ability to influence and gain confidence of others.
• Results driven \xe2\x80\x93 demonstrates initiative and ability to work independently
• Ability to multitask under pressure
• Excellent knowledge of excel
• Basic understanding of the UAE labour law and employee benefits in general
• Strong project management and planning & organizational skills.
• Ability to maintain confidentiality

DHL