Role Summary

will be responsible for leading the country\xe2\x80\x99s HR Department. They will be responsible for developing, implementing and standardizing cost-effective HR processes, systems and metrics and to oversee HR operations and services in the assigned country in line with the Group\xe2\x80\x99s strategy and direction.

Role Description

Implement strategies to achieve targets set by the Head of International HR.

Manage and Monitor Key Performance Indicators (KPIs) for the assigned country.

Provide inputs to the Country General Manager in the annual budgeting process.

Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same

Manage all HR related transactions in the assigned country and ensure they attended to in a timely manner.

Assist in finalization of Service Level Agreements (SLAs) with other divisions/ departments with respect to information required to be submitted by them for international HR manpower planning, recruitment process, staff training and development plans, performance management, succession planning etc. for the assigned country.

Build and maintain strong and effective relationship with the all other related departments and units to achieve the Group\xe2\x80\x99s goals/ objectives.

Provide timely and accurate information to the external and internal auditors and the compliance function as and when required.

Manage HR operations in the assigned country by performing a wide range of human resource functions.

Conduct payroll activities in a zero error manner

Coordinate country staffing and recruiting activities including coordination of internal and external advertising in conjunction with the IHR team and Group Sourcing, HCD.

Assist the conduct of targeted selection interviews, coach concerned heads on targeted selection processes, coordinate psychological and aptitude testing where applicable, and advise managers on candidate suitability and salary package.

Provide advice to assigned country heads, officers and staff on benefits and information regarding salary package composition.

Provide information towards salary benchmarking exercises in line with the country\xe2\x80\x99s practices and provide information to Compensation & Benefits on salary packages and market information.

Oversee the counselling and performance management and provide support and guidance to employees, facilitate employee counselling sessions, and provide advice related to grievance and disciplinary procedures.

Facilitate the performance management process, coach managers on conducting performance reviews, and coach employees on the performance management system and process.

Oversee the accomplishment of activities relating to employment relations and legislation in the assigned country by serving as the first point of contact for employee questions and grievances.

Update the management on local employment legislation, compliance requirements and changes impacting the workforce.

Qualifications

University graduate preferably with a degree specializing in Human Resources or Business Administration. A masters is preferred

Minimum 6 years\xe2\x80\x99 experience in human resources preferably with a local bank entailing responsibilities for HR operations.