Job Description

Job Title:

IT cum HR Coordinator

Location:

UAE

Industry:

Manpower Supply / Staffing / Outsourcing

Reports To:

HR Manager / Operations Director

Job Purpose

The IT cum HR Coordinator supports day-to-day HR operations and ensures smooth functioning of HR systems, ERP platforms, and IT-related coordination. The role bridges HR, Operations, and IT to ensure employee lifecycle processes, data accuracy, system availability, and timely resolution of HR and IT-related issues across sites and camps.

Key Responsibilities

HR Operations & Coordination

Support employee onboarding, mobilization, and documentation for new hires. Maintain accurate employee records (personal details, visa status, contracts, attendance, leaves) in ERP/HR systems. Coordinate with Operations and Camp Supervisors for attendance, duty rosters, overtime, and leave tracking. Assist in handling employee queries, grievances, disciplinary issues, and camp-related concerns. Support HR Manager in issuing warning letters, notices, acknowledgements, and maintaining employee files. Assist in payroll coordination by ensuring accurate attendance and data submission to Finance. Support offboarding activities including clearance, asset handover, passport release, and full & final settlement coordination.

IT / ERP / Systems Support

Act as the first point of contact for ERP, HRMS, attendance, and payroll system issues. Coordinate with ERP vendors / internal IT teams for system troubleshooting, enhancements, and upgrades. Ensure proper data entry, system usage, and compliance across HR and Operations teams. Manage user access, permissions, and basic system configurations as per management approval. Assist in implementation of new modules, reports, or automation initiatives in ERP systems. Maintain IT assets related to HR operations (biometric devices, attendance systems, computers, printers).

Reporting & Documentation

Generate HR and operational reports such as attendance summaries, manpower deployment reports, leave reports, and disciplinary logs. Maintain logs for system issues, fixes, and improvements. Ensure confidentiality and data security of employee and company information.

Coordination & Compliance

Liaise with Finance, Operations, PRO, and IT teams to ensure smooth workflow. Ensure HR and system processes align with UAE Labour Law and company policies. Support audits, inspections, and management reviews by providing accurate data and reports.

Skills & Competencies

Strong understanding of HR operations in manpower / labour supply environment. Good knowledge of ERP / HRMS systems (Tally, SAP, Zoho, Oracle, or similar). Basic IT troubleshooting skills (systems, printers, attendance devices). Strong coordination and communication skills. Ability to handle sensitive employee matters professionally. Good reporting and documentation skills. Time management and ability to work under pressure in a fast-paced environment.

Qualifications & Experience

Bachelor's degree in HR, IT, Business Administration, or related field. 2-3 years of experience in HR coordination, ERP support, or combined HR-IT role (preferably in manpower supply or contracting companies). Home country experience also acceptable Experience working with large workforce data and attendance systems is an advantage. Knowledge of UAE Labor Law is preferred. Language : HINDI (Required), English (Required), Malayalam (Preferred)
Job Types: Full-time, Permanent

Pay: AED3,000.00 - AED3,500.00 per month